Experienced

Started June 2, 2016 in More Than 10 years 1944 0 0

We have a variety of staff that have years of Insurance experience. But the one thing we have in common is we have all been there. Not every month is great or affordable sometimes things happen and we have the experience to guide you threw making the right recommendations to get you back on track.

- Bonita B.

Services were great. I was in and out quickly and they were very helpful and professional. I really appreciate everything. ~John Nathan - Bonita B.
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- Dylan G.

Ashley was amazing both times I’ve had to call and get my insurance started and quoted me. She did amazing and it was so fast and easy! - Dylan G.
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- ashley s.

Services was great. I would highly recommend this company. Thanks to Gloria I was quoted at the lowest rate and covered I'm less than 30 minutes. - ashley s.
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- Sheena G.

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- Tiffaney B.

I recently visited this company for much needed insurance and it was a pleasant service experience. Kellistina was nice and helpful finding me an affordable rate. I would recommend a friend to see her if they had insurance needs. She did an amazing job. Thanks!! - Tiffaney B.
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- TeKeilya R.

Kelly was very friendly , helpful and respectful! - TeKeilya R.
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- T S.

Kelli was AWESOME! - T S.
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- Harris K.

She did good at find me the right covage for my car an fast good business - Harris K.
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- Faybo G.

Very pleased with the service Kelli provided for me she was very knowledgeable when it came to giving the best quote for me . I'm definitely a satisfied customer ! - Faybo G.
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- A G.

Metro auto insurance is by far the best insurance company I've ever had. The staff is friendly, understanding, and helpful. They treat you like a real person and understand that we all fall on hard times, and willing to work with you. Thank you metro auto insurance for being unique! - A G.
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- keyona m.

Ashley was very patient and extremely helpful! She got me the best quote and made sure that I was happy with it. I would most definitely recommend anyone to do business with those wonderful ladies! Thank you again for the help. - keyona m.
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- Kayla W.

Overall it was a nice experience . They are very much friendly and helpful person. They tell me about all process about auto insurance.Thank you for giving me this service. - Kayla W.
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- buckin b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- Lucy H.

Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Chantell S.

Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
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- AquaLightTarot

Thank you Metro and shout out to Ms GLORIA and team I appreciate y’all so much. - AquaLightTarot
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- Linda H.

Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her.
Thank you
Linda Hughes - Linda H.
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- Kalvin C.

Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.
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- Chris C.

We were greeted with friendly faces. Leon went above and beyond to assure we had a positive experience. Priced right. Would recommend to anyone needing insurance. Thank you. What a blessing. - Chris C.
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- Nikki J.

Spoke with Kellistina from start to finish. She was very helpful and provided answers to any questions I had. She made the dreaded task of finding car insurance super easy! I was able to take care of everything right from my desk at work, which was amazing! Definitely recommend! Thanks Kellistina ❤️ - Nikki J.
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- Hilda D.

Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.
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- Herman L.

Mrs. Gloria Nelson did an awesome job on getting me a better insurance - Herman L.
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- Pamela W.

Great service, the entire staff was very nice.. Ms. Gloria was very helpful to me. The environment was so friendly and relaxing. - Pamela W.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Brent R.

Called me back right away with a lower rate than anyone else. Don't call Allstate gecio or anyone else and waste your time. Kelly handled my claim and was sweet and professional. I look forward to keep doing business with them - Brent R.
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- Marcus M.

Gotta support my *803* black businesses & community but also this is FaMLy...the O'Neal's are A-1 in my book!!! - Marcus M.
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- Kiara S.

Amazing service! Was able to get an affordable auto quote and insurance policy in under 20 minutes. Kelli answered all my questions and took care of me! - Kiara S.
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- Barbara F.

Great customer service, excellent pricing was very very happy with my service, Gloria did my quote, it was fast and easy, everything I was looking for, recommend speak to Gloria. - Barbara F.
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- Nitawitdasauce

Gloria Nelson was a great help today for my new car - Nitawitdasauce
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- Kimely F.

Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Terry W.

This is the second time that I called Gloria. The first time, Gloria searched for a better auto insurance rate than I had but was unable to find one. Her customer service and thoroughness was exceptional. I contacted her again 7 months later as our insurance increased again. This time Gloria was able to find a similar policy and saved us $225 a month! Gloria is a pleasure to work with - even though she couldn't find me a deal the first time, I only wanted to work with her! I completely trust her professionalism. - Terry W.
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- Brandon W.

Gloria Nelson was great and helped with getting great coverage at a great rate. Thank you! - Brandon W.
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- SewGRATE

I'm so grateful!!!!! I needed insurance like YESTERDAY and was having a terrible trouble securing insurance through various self serve websites and customer service. I happened to drive past and stopped by Metro Auto, called the recommended location store number. Kelli picked up and in less than 30 mins I was covered!!!! She was polite, professional, & personable. She made the process pain free!!! I would still be waiting for an underwriting department self serve websites if it weren't for her! 🙌🏾🙌🏾 - SewGRATE
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- Gregory G.

Truly a great experience and customer service…very transparent about information and details about future purchases…Mr.Michael was definitely a go to guy and I’m thankful and grateful for being a customer under his care - Gregory G.
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- Tameika W.

I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.
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- Lorenzo W.

New to the area buying a new car an I was referred to Ashley and she took very good care of me with no hesitation! Thanks again to having me be able to have insurance so I can be on the road cheap and affordable, especially in hard times ! Give them a try ! - Lorenzo W.
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- Linda W.

Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Ashley R.

Great agents, Mr. Leon and Ms. Gloria are the best you can ask for. They go above and beyond to make sure you have the best rate possible. Thank y'all for all you both do. - Ashley R.
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- Chad B.

Ashley Rueter made getting insurance as easy as possible. She explained everything vividly and clearly. I will be referring people to Metro auto. - Chad B.
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- Adasia T.

Kelly and Ashley was amazing omg !!! Super nice, professional, and quick - Adasia T.
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- Tameika W.

Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
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- Mevelyn G.

We were looking for home insurance. Unfortunately we were turned down. Mr. Leon Middleton knew that we were high risk insurance homeowners. He still treated us with dignity and respect. He took his valuable time to find the best home owners insurance company for us. It was amazing how he took the time to explain the pros and cons of the process we had to endure by getting another insurance policy due to us being high risk. Thank you Mr. Leon Middleton for assisting us in getting home owners insurance once again. Your polite and courteous manners made the transition possible and a great experience for us. Instead of a 5 STAR experience you gave us the royal treatment of a 5 STAR plus many more stars. Thank you once again. - Mevelyn G.
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- Erick K.

Great customer service, Friendly Environment - Erick K.
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- Haiston F.

Kelly is a great agent - Haiston F.
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- DM

Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM
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- Kierra h.

I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
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- Donnie S.

I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance.
With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with.
I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me.
Thanks for everything!
Truly Yours,
Mr Donie Sanders - Donnie S.
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- Chyna

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna
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- Daughter o.

WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Moishantu D.

Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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