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- Brandon G.

My agent is Kelly and she was amazing! She was VERY patient, kind and proffessional. Just a breathe of fresh air when she speaks. Thank you Kelly!!! - Brandon G.
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- Crystal S.

Kelli was a wonderful person great Customer service great insurance - Crystal S.
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- Daunta T.

Leon is Professional, Punctual, and Extremely Knowledgeable. I refer EVERYONE to him. He is my Goto Guy!! - Daunta T.
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- Dylan G.

Ashley was amazing both times I’ve had to call and get my insurance started and quoted me. She did amazing and it was so fast and easy! - Dylan G.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Tracey M.

If you need car insurance call Ms Gloria at metro insurance company she will get you what you need form quotes to purchasing thanks again. - Tracey M.
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- Brent R.

Called me back right away with a lower rate than anyone else. Don't call Allstate gecio or anyone else and waste your time. Kelly handled my claim and was sweet and professional. I look forward to keep doing business with them - Brent R.
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- Maisha L.

Kelli was great. She helped me a lot and gave me options. I am ver gratefully and appreciative!! 10/10 I most definitely recommend - Maisha L.
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- Joseph A.

Very helpful and I appreciate your service - Joseph A.
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- Chelsi M.

Ms.Gloria is amazing she has good customer service and will try to get the best lowest rate for you. If you need insurance or trying to switch GO TO METRO AUTO INSURANCE!!!!!! - Chelsi M.
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- Anya W.

Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Tameika W.

Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
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- Jazzmeeya R.

I was mind blown by the deal they got me and I truly feel lucky I came across them I'm a new driver with my first car I wouldn't recommend anyone to go anywhere else but them!!!!❤❤ - Jazzmeeya R.
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- Shiane M.

Kelli is the best!! Her n Leon were really really helpful! - Shiane M.
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- Tonettie M.

Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.
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- Marcus M.

Gotta support my *803* black businesses & community but also this is FaMLy...the O'Neal's are A-1 in my book!!! - Marcus M.
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- Pamela M.

Ms Gloria on Garners Ferry Rd and Ms. Kelly on Broad River are great ladies to go to for your car insurance needs. Great service and soooo helpful. Go by and let them hook you up!!!! - Pamela M.
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- buckin b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- Ven Q.

Gloria is an outstanding CSR .After quoting my rate ,what I thought was a little costly she didn't give up until I was satisfied When I arrived at office everything was prepared ,all I had to do was sign. Fastest service ever received from insurance company ,what promised they delivered !!! - Ven Q.
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- SheSheVersion

Thank you Metro and shout out to Ms GLORIA and team I appreciate y’all so much. - SheSheVersion
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- Linda H.

Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her.
Thank you
Linda Hughes - Linda H.
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- Empress E.

Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Alicia

A great experience very helpful. and she got the job done... I recommend Kellistina any day .. - Alicia
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- Gabrielle G.

Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- Linda W.

Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Brickney M.

Kelli was extremely helpful and pleasant. I am very satisfied with the service! - Brickney M.
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- Kat

Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Samantha G.

Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
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- 1bad s.

It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- Ebony M.

Gloria Nelson was a great and detailed agent she gave us a great quote and helped my grandmother. - Ebony M.
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- Tara R.

Kelli is an awesome representative for ur company! Very pleasant n polite. I will do business with her anytime. Thank u Kelli - Tara R.
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- Fatima C.

My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
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- Lizzetta J.

I was complaining about car insurance and my daughter Jazmine says Mom. I know a great company that could help you and she told me about Metro Auto insurance agency so I gave them a call and spoke to Mrs Ashley, she was a extremely friendly and courteous amount of time she was finished. she got me the best deal ever. All I can say when you have tried the rest. now try the best and call Metro insurance agency and ask women. Ashley, she won't let you down. Thank you Miss Ashley. God bless - Lizzetta J.
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- lee m.

Gloria, was so patient and helpful. Thank for a great experience. Perfect customer service. - lee m.
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- Tameika W.

I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.
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- SewGRATE

I'm so grateful!!!!! I needed insurance like YESTERDAY and was having a terrible trouble securing insurance through various self serve websites and customer service. I happened to drive past and stopped by Metro Auto, called the recommended location store number. Kelli picked up and in less than 30 mins I was covered!!!! She was polite, professional, & personable. She made the process pain free!!! I would still be waiting for an underwriting department self serve websites if it weren't for her! 🙌🏾🙌🏾 - SewGRATE
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- Jesse G.

Kelli did an awesome job with assisting me with getting insurance thank you Kelli y'all check her out if you need any insurance whether it's auto home life business insurance she got you Metro Auto # 1 - Jesse G.
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- Tarsha G.

Ashley was the Absolute best in helping me today. Metro has the best rates ever. Ashley has awesome customer service - Tarsha G.
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- Tiffaney B.

I recently visited this company for much needed insurance and it was a pleasant service experience. Kellistina was nice and helpful finding me an affordable rate. I would recommend a friend to see her if they had insurance needs. She did an amazing job. Thanks!! - Tiffaney B.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Jan J.

Kelli was amazing! Super helpful and walked me through the process. Thank you for the excellent customer service! - Jan J.
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- Javella Y.

Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
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- tonya g.

Great Service. I personally want to thank Gloria for being so generous.It took her literally five minutes to give me a quote and write my policy. Thanks again for your hospitality. - tonya g.
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- BILL T.

Ms Gloria has been a pleasure to work with. I am very happy with the insurance policy that she was able to get for my small business. I will definitely recommend her to anyone looking for a policy. - BILL T.
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- Shanice B.

THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Doris B.

Ashley was knowledgeable and got me the best coverage possible. She answered any questions and was easy to reach. Her customer service was great! I will tell everyone I know about this agency and of course the rates were amazing that she got on the quotes I needed. Thanks for your help Ashley! - Doris B.
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- Linda W.

Ashley and the other reps very through and patient and helpful. Thank you for being my life savior when it came to Auto Insurance . Recommend very highly for curtisty and professionalism . - Linda W.
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- brannss w.

Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Deshon M.

Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
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