With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Tameika W.
Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
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- Richard B.
Insurance policy service was very professional .Agent Kelli was very helpful and knowledgeable. Thank You Richard D Brown - Richard B.
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- Diamondog S.
Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
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- Johnease K.
Gloria help me out and I must say I am highly satisfied she was great fast and everything went smoothly so ask for her u will not be disappointed 😊 - Johnease K.
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- Destiny S.
The cheapest insurance in town with great customer service thank you
GLORIA NELSON and Leo - Destiny S.
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- Kymberli B.
I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.
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- Heather V.
Excellent customer service and was very pleased with my quote. Gloria Nelson was fantastic to work with. Thank you - Heather V.
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- Tonia P.
My experience was exceptional. Ashley called me 2 days before my policy was to renew, and told me that she found a cheaper rate and of course I accepted. She reached out again 1 day before renewal and got me insured with my new carrier. Awesome!! - Tonia P.
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- Karen F.
So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.
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- Patrick S.
Kellistina @ Metro Auto Insurance Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.
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- Dylan G.
Ashley was amazing both times I’ve had to call and get my insurance started and quoted me. She did amazing and it was so fast and easy! - Dylan G.
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- FishingintheSoutheast #.
Miss. Gloria helped me find a cheaper rate and insured within 15 minutes . No complaints. Fantastic representative. - FishingintheSoutheast #.
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- DM
Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM
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- Kaila R.
I was in the market for a new car and car insurance. After some outrageous quotes for a down payment, Kelli worked with me to get me something that was more feasible for my budget. I was able to drive off the lot with my new car AND insurance. Thank you! - Kaila R.
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- Hartley R.
Thank you very much Kelley you are awesome!!! - Hartley R.
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- Sharon B.
I had such a wonderful experience with Ms. Gloria Nelson! She went above and beyond to provide excellent customer service, taking the time to answer all my questions and making sure I fully understood my options. Thanks to her help, I was able to get lower rates and awesome coverage on my car insurance, which I truly appreciate. Her professionalism, patience, and genuine care made the process smooth and stress-free. I highly recommend Ms. Nelson to anyone looking for outstanding service and real results! - Sharon B.
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- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Moishantu D.
Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- Cecil D.
No criminals here. All my questions were answered and even the ones i didn't think of. Professional and clear. - Cecil D.
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- tristian s.
Gloria Nelson was awesome she was fast efficient and very informative! - tristian s.
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- Joseph A.
Very helpful and I appreciate your service - Joseph A.
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- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Theresa R.
Ashley was courteous, professional and kind. She went above and beyond to find the policy that would best suite my needs. Great company! - Theresa R.
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- Kierra h.
I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
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- Doobie B.
Very helpful and friendly service and not a long wait walked me all the way through the whole process with no problem I would recommend them anytime - Doobie B.
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- Empress E.
Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Tia C.
Kelli was very friendly and helpful. - Tia C.
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- Anya W.
Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Tracey S.
I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Patricia D.
Ashley Reuter was my agent. She was very helpful with meeting my needs. Finding coverage for my vehicle would not have happened without her assistance. Thank you Ashley the turnaround time was perfect. - Patricia D.
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- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Cedric M.
It’s great. Friendly people. They will work they best to make everything happen quickly and they easy to work wit. And ms Kelly making sure of that so I appreciate everything she’s done and doin including the company - Cedric M.
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- W.R. M.
Excellent service! Ms. Gloria had me insured in 12 minutes over the phone,hassle free. highly recommend - W.R. M.
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- Patrice N.
Very pleased with the service I Received today. Ashley Rueter Is The Best. She helped me find a solution to an issue I have been dealing with for years. Glad I’m with a company that has agents who care about customers. HIGHLY PLEASED ! - Patrice N.
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- jenn y.
I have not changed my insurance for almost a decade due to the complexity of playing 'God' and answering 21+ questions but alas, ended up biting the bullet upon purchase of new car
I found Ashley through Google and she has made our experience painless, simple and most importantly innovative to the point where I will be adding my home policy with her
Thank you for your high spirits Ashley, insurance has always been a scary subject for me but not no more ❣️ - jenn y.
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- Danita T.
Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.
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- Tracey O.
Special thanks to kellistina and Gloria for providing great service! I definitely will be recommending this company to my friends and family. - Tracey O.
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- Kayla W.
Very pleased with the service Gloria is the best. Works fast, great communication and has great quotes. You won't be disappointed. - Kayla W.
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- danielle w.
Kelly was amazing fast efficient and got right down go business with speed and professionalism rust were outstanding - danielle w.
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- Johnney J.
The customer service was excellent thank u gloria - Johnney J.
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- 1bad s.
It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- Corey W.
Kelli did me right and she was fast….was back riding in 20 minutes! - Corey W.
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- Teresa T.
Leon was very polite and patient! Answered all our questions and explained the policy thoroughly! Also said if we have any questions feel free to call him! Now that what we call 100 on a job well done!! Thank you very much Leon! - Teresa T.
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- Chris S.
Great experience! - Chris S.
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- Cecil M.
Ms. Gloria did an awesome job. She found a very affordable policy and it didn’t take her long at all. I will highly recommend her as an insurance agent. - Cecil M.
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- Nicole D.
Ashley was awesome and helped me find the best deal for my situation!!! Thank you!! - Nicole D.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Chantell S.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
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- Tiffany S.
Kelli was very nice, energetic, and professional. She will chew that gum like no other lol, but will get you going - Tiffany S.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.