Great customer service!!! Kelli Richardson was very nice and patient she also took the time explaining the entire process!!! We also found out that we both do line dancing what a pleasant experience!!!! - Triniti H.
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- Karen F.
So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.
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- Saliim S.
I was very pleased and happy with the customer service Kelli provided she has a good vibe and down to earth but she will take care business. If I can give her 100 🤩 I would - Saliim S.
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- Tameika W.
I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.
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- DinoDome K.
I truly appreciate kellistina outstanding service she helped me a few days ago need more people like her in the service line of work. - DinoDome K.
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- Crystal F.
My experience today with representative Ms Kelli was great! She was pleasant, knowledgeable, and fast. I would definitely let everyone I know about their awesome service. Thank you! - Crystal F.
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- Heather V.
Excellent customer service and was very pleased with my quote. Gloria Nelson was fantastic to work with. Thank you - Heather V.
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- Kimely F.
Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Camille M.
Kellistina was impeccable and knowledgeable! - Camille M.
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- Stephanie A.
Mrs.Gloria Nelson was so polite, helpful and knowledgeable about the insurance. I really appreciate her so much working with me. Need more employees like Mrs. Gloria Nelson. - Stephanie A.
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- Lorenzo W.
New to the area buying a new car an I was referred to Ashley and she took very good care of me with no hesitation! Thanks again to having me be able to have insurance so I can be on the road cheap and affordable, especially in hard times ! Give them a try ! - Lorenzo W.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Destiny S.
The cheapest insurance in town with great customer service thank you
GLORIA NELSON and Leo - Destiny S.
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- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
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- BraidsLocs S.
Gloria will definitely find you the best affordable rates! Thank you again - BraidsLocs S.
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- Tennille M.
My agent Kelly was very professional and knowledgeable of what coverage I needed . - Tennille M.
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- Jasmine S.
Kelli was great she Help me get insured fast! - Jasmine S.
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- Deshon M.
Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
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- Brandon W.
Gloria Nelson was great and helped with getting great coverage at a great rate. Thank you! - Brandon W.
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- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Johnney J.
The customer service was excellent thank u gloria - Johnney J.
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- Lil T.
Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
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- Adasia T.
Kelly and Ashley was amazing omg !!! Super nice, professional, and quick - Adasia T.
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- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Kenneth R.
great customer service.great help!! - Kenneth R.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Moriah D.
Gloria got
Me a cheap quote . Quick service, very friendly. - Moriah D.
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- Vic D.
Hello my name is Vic Drayton Mrs Kelly did a damn fine job 5 stars and she need a raise!!! - Vic D.
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- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Handyman H.
Highly recommend this company!!! They called me AFTER HOURS on a Friday so that I can make sure I have insurance on a new vehicle I had purchased before the weekend! Thank you so much Leon, you’re the BEST!! - Handyman H.
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- Donna D.
Kellistina was awesome and she was great. She was so nice and kind to me and patient. I rate her a ten. Thanks - Donna D.
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- vernon s.
Ashley was very helpful very nice young lady great customer service. I would refer anyone to her. - vernon s.
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- Bernice R.
Hello, MS. Kellisina was excellent and cheerful. She's a keeper. - Bernice R.
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- Alicia
A great experience very helpful. and she got the job done... I recommend Kellistina any day .. - Alicia
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- Craig K.
Ashley was Great, She helped immediately with no issues!!! THANKS - Craig K.
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- Joseph C.
Kellistina was great, very perfessional. Great sense of humor! People like her makes great experiences and I will definitely recommend for the customer service!! Awesome job!! Thank you!! - Joseph C.
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- Bettie P.
The customer Kelly was very helpful talked with her before and she was very nice and helpful in giving me a quote on my insurance I appreciate that - Bettie P.
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- Angel G.
Kelly was such a help with getting me quote. I highly appreciate her services !! - Angel G.
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- Russell G.
Kellistina was very nice and helpful. It was almost closing time on a Friday and I could hear phones ringing on the back ground sounding real busy and she was still very nice and thorough and got me the best rate. Thanks - Russell G.
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- Angel R.
I was quoted ridiculous high amounts for car insurance but when i called Metro Auto insurance i talked to a very professional lady named Kelli and she got me right! She gave great customer service and made the whole process easy and stress free!! I would recommend to others. - Angel R.
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- Safara S.
Ashley helped me she was patient and talked me through everything. Awesome customer service - Safara S.
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- Marcus B.
I give all my thanks to Miss Kelly she was a wonderful help helping me find the best quote for a car insurance outstanding job a wonderful person to talk to understanding until you get everything done she is a great person thanks you again Miss Kelly - Marcus B.
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- Erica H.
Best over the phone service I’ve had! Ms. Kellistina thanks for your support and help during my car buying process! - Erica H.
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- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Santana
The insurance agent provided an awesome and very high level of great quality service. She met my financial needs and wants efficiently. I will recommend her and this company to friends and family for sure! - Santana
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- Candy B.
I had a Great Experience! Ashley was Very Pleasant and Helpful. I’m Glad I decided to give them a call - Candy B.
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- Johnease K.
Gloria help me out and I must say I am highly satisfied she was great fast and everything went smoothly so ask for her u will not be disappointed 😊 - Johnease K.
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- Lesley A.
Ma Gloria was amazing and helpful threw the whole process!!! - Lesley A.
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- Karla D.
Ms Gloria Nelson was great! Excellent customer service and was able to get my auto insurance with no hassle quick and easy. Thank you so much again Ms Gloria keep up the great work! - Karla D.
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- Monica F.
Gloria Nelson at Metro Auto Insurance was very informative, provided good customer service with getting me a good auto quote & starting my coverage. I give Metro Auto Give Stars. Keep up the good work. - Monica F.