I recently visited this company for much needed insurance and it was a pleasant service experience. Kellistina was nice and helpful finding me an affordable rate. I would recommend a friend to see her if they had insurance needs. She did an amazing job. Thanks!! - Tiffaney B.
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- vernon s.
Ashley was very helpful very nice young lady great customer service. I would refer anyone to her. - vernon s.
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- Doobie B.
Very helpful and friendly service and not a long wait walked me all the way through the whole process with no problem I would recommend them anytime - Doobie B.
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- Barbara F.
Great customer service, excellent pricing was very very happy with my service, Gloria did my quote, it was fast and easy, everything I was looking for, recommend speak to Gloria. - Barbara F.
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- Erin H.
I had the pleasure of working with Gloria Nelson at Metro Insurance. She was extremely helpful in assisting with my insurance needs, and types of coverage. Gloria made getting insurance a breeze and I couldn’t be more thankful. - Erin H.
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- Handyman H.
Highly recommend this company!!! They called me AFTER HOURS on a Friday so that I can make sure I have insurance on a new vehicle I had purchased before the weekend! Thank you so much Leon, you’re the BEST!! - Handyman H.
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- Tracey S.
I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Kardia W.
I love Ashley she did a
Great job with helping me she will always be my favorite - Kardia W.
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- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Vivian S.
I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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- Favoured G.
I want to commend Ashley for a great experience. She was patient and thorough. I received the best policy to suit my budget. Great job Ashley! - Favoured G.
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- Tia C.
Kelli was very friendly and helpful. - Tia C.
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- Tameika W.
I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.
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- Saliim S.
I was very pleased and happy with the customer service Kelli provided she has a good vibe and down to earth but she will take care business. If I can give her 100 🤩 I would - Saliim S.
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- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Earl J.
Kelli did an awesome job. If you need anything insured auto,life,home,business or health check her out - Earl J.
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- Myleka S.
Ashley was a pleasure and very understanding. She helped me get a WAYYYY BETTER quote than anybody else! - Myleka S.
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- Polo J.
Was very good kellistina helped me out a lot good and very nice - Polo J.
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- Taleda D.
I love Ms. Gloria. She did a excellent job on getting a quote for me. Thank you 😊👍🏽 - Taleda D.
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- Juia S.
I called today to get a quote for my car.i was helped by Gloria who was very polite and caring trying to assist me in what I called about.informed me on what I need to do ,I appreciate her help very much. - Juia S.
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- Montenna T.
Thank God for Gloria she's a beautiful kind-hearted person with a big heart thank God for all you do for your customers you are definitely a keeper...Well Done - Montenna T.
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- Cecil M.
Ms. Gloria did an awesome job. She found a very affordable policy and it didn’t take her long at all. I will highly recommend her as an insurance agent. - Cecil M.
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- Shaniah B.
Gloria was very amazing she provided excellent customer service and made my auto policy purchase quick and easy (: - Shaniah B.
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- Kimely F.
Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Quantalashia G.
Ms. Gloria was really professional and helped me get a decent policy. Thank you for your help Hun and keep up the great work!! - Quantalashia G.
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- Khalidah B.
Ashley R. Was amazing, she gave me advice considering me being a new driver and it made it very easy to understand and decide - Khalidah B.
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- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Kymberli B.
I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.
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- DeLorean D.
Kelli was amazing and providing excellent service. She was patient and took her time with my policy. Customer service was exceptional and I can appreciate great customer service these days and time. - DeLorean D.
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- Johnease K.
Gloria help me out and I must say I am highly satisfied she was great fast and everything went smoothly so ask for her u will not be disappointed 😊 - Johnease K.
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- Carolyn C.
Kelli helped soooo much. I didnt know what to do. But God came through and brought me to her. I thank you so much. She is the best. - Carolyn C.
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- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Jamilia D.
Anytime I call Ms .Glory helps out all the time even when it's after hours I gotta question she's their . The BEST of all Thanks - Jamilia D.
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- Shanice B.
THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Nathan B.
Very positive and professional great vibe - Nathan B.
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- ashley s.
Services was great. I would highly recommend this company. Thanks to Gloria I was quoted at the lowest rate and covered I'm less than 30 minutes. - ashley s.
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- KATRINA N.
Hands down the best saved me over$200 wish I new about them years ago could have been saving so much money. METRO Awesome service Kellistina was so patient and knowledgeable and very helpful. - KATRINA N.
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- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Darrin b.
Thanks to Gloria Nelson at Metro Insurance she was able to get vehicle insured within 10 minutes. She was very nice as always. Thanks again you are the best. - Darrin b.
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- Rebekah C.
Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah C.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Inspiration G.
Mrs Gloria Nelson was very helpful and patient while I got my policy information together. I will eventually look into life insurance policies with this company as well. Don't look no place else the cheapest quotes out there. Thanks again Gloria. - Inspiration G.
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- Tracey M.
If you need car insurance call Ms Gloria at metro insurance company she will get you what you need form quotes to purchasing thanks again. - Tracey M.
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- Shawn H.
The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
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- tonya g.
Great Service. I personally want to thank Gloria for being so generous.It took her literally five minutes to give me a quote and write my policy. Thanks again for your hospitality. - tonya g.
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- LaKeshia H.
Ashley is the best! Very fast, patient, and informative. Best quote I’ve gotten thus far! If you’re looking for car insurance with the best rates this is the company to go to!! Ask for Ashley she’s the sweetest :) - LaKeshia H.
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- Kenneth R.
great customer service.great help!! - Kenneth R.
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- Haiston F.
Gloria Nelson is an insurance angel! She helped us get a great rate extremely fast. I am beyond impressed with the customer service I received today. Thank you Gloria! - Haiston F.
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- Tina H.
Ashley Is The Absolutely Best after calling different Insurance Companies I came across Ashley who made my Experience Wonderful she’s Professional,Efficient and she gave me the Best Quote - Tina H.
great customer service.great help!! - Kenneth R.