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- Natasha S.

Mr. Leon and Mrs. Gloria made me feel so welcomed coming in the building.. I was just passing by but I'm thankful that I stopped here and got great customer service from them both.. They made sure they acknowledge my children as well.. Thanks for being who yall both were today!!!!! I would recommend everyone I know about them because of great service!!! - Natasha S.
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- Peppa J.

Kellistina was awesome through the whole process. She went above and beyond to make sure everything got taken care of promptly. Great experience as this was my daughter’s first time having insurance in her name. 5 star service for sure 🙂 - Peppa J.
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- Empress E.

Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Daquetta M.

Gloria Nelson was awesome and she helped me get a reasonably price. - Daquetta M.
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- Karma B.

Gloria was very helpful and polite would refer to friends thank u - Karma B.
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- Shelley T.

I've been wondering where Ms Gloria was working and I finally got the opportunity to work with her. She is an exceptional and honest insurance agent. She goes above and beyond to give great customer service and she very knowledgeable.If it had not been for her I would of went to another company..Thanks for all you do^⁠_⁠^ - Shelley T.
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- Rebekah C.

Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah C.
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- Chris W.

Gloria N. Is very nice and extremely pleasing to talk to. I'm so glad I got what I needed out of the call. Now I'm insured and happy 😁 - Chris W.
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- Quantalashia G.

Ms. Gloria was really professional and helped me get a decent policy. Thank you for your help Hun and keep up the great work!! - Quantalashia G.
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- Cecil D.

No criminals here. All my questions were answered and even the ones i didn't think of. Professional and clear. - Cecil D.
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- Mevelyn G.

We were looking for home insurance. Unfortunately we were turned down. Mr. Leon Middleton knew that we were high risk insurance homeowners. He still treated us with dignity and respect. He took his valuable time to find the best home owners insurance company for us. It was amazing how he took the time to explain the pros and cons of the process we had to endure by getting another insurance policy due to us being high risk. Thank you Mr. Leon Middleton for assisting us in getting home owners insurance once again. Your polite and courteous manners made the transition possible and a great experience for us. Instead of a 5 STAR experience you gave us the royal treatment of a 5 STAR plus many more stars. Thank you once again. - Mevelyn G.
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- Teeny b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Aubrey S.

Kelli was wonderful and good at what she does. - Aubrey S.
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- Lil T.

Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
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- Karen F.

So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.
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- Chyna

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna
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- Victoria M.

Ashley was absolutely amazing! She helped me get the policy that was perfect for me! She educated me on the different terms and everything and they went above and beyond to help me. They were very friendly and professional. I love this agency. If you are looking for insurance please give them a call and you won't be disappointed! - Victoria M.
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- Cecil M.

Ms. Gloria did an awesome job. She found a very affordable policy and it didn’t take her long at all. I will highly recommend her as an insurance agent. - Cecil M.
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- Deshon M.

Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
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- Daughter o.

WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Nathan B.

Very positive and professional great vibe - Nathan B.
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- Shawn H.

The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
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- Nicole S.

Thank goodness for Ms Gloria Nelson!!!! I was so concerned about how high my progressive insurance was after being with them for 6 years!!! And miss Gloria was so quick to find me a new company in my price range!!! She was so sweet and I really appreciate the quick process and the amazing help!! Give Ms Gloria 2 raises!!! She saving me over $800 a year 😫😫😫🙏🙏🙏 - Nicole S.
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- Michael B.

Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
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- Larissa P.

It was a pleasure speaking with Ms. Kellistina she was very knowledgeable and help me and my husband out with a great quote to get our vehicle insured. - Larissa P.
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- Jessica B.

Excellent service and saved me a ton of money. - Jessica B.
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- Dylan G.

Ashley was amazing both times I’ve had to call and get my insurance started and quoted me. She did amazing and it was so fast and easy! - Dylan G.
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- BILL T.

Ms Gloria has been a pleasure to work with. I am very happy with the insurance policy that she was able to get for my small business. I will definitely recommend her to anyone looking for a policy. - BILL T.
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- Tracey S.

I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Tina H.

Ashley Is The Absolutely Best after calling different Insurance Companies I came across Ashley who made my Experience Wonderful she’s Professional,Efficient and she gave me the Best Quote - Tina H.
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- Patrick S.

Kellistina @ Metro Auto Insurance Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.
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- Diamondog S.

Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
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- Lorenzo W.

New to the area buying a new car an I was referred to Ashley and she took very good care of me with no hesitation! Thanks again to having me be able to have insurance so I can be on the road cheap and affordable, especially in hard times ! Give them a try ! - Lorenzo W.
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- Nikki J.

Spoke with Kellistina from start to finish. She was very helpful and provided answers to any questions I had. She made the dreaded task of finding car insurance super easy! I was able to take care of everything right from my desk at work, which was amazing! Definitely recommend! Thanks Kellistina ❤️ - Nikki J.
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- Gregory M.

Great service, nice environment, staff is very friendly and helpful.. - Gregory M.
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- Keshia L.

The two people I spoke with was awesome. They didn't give no hassle and made sure everything was done before they ended the call! I would give them 10 starts if I could. Good jobs lady's! -Kellistina -and Ashley - - Keshia L.
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- TeKeilya R.

Kelly was very friendly , helpful and respectful! - TeKeilya R.
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- Jan J.

Kelli was amazing! Super helpful and walked me through the process. Thank you for the excellent customer service! - Jan J.
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- Russell G.

Kellistina was very nice and helpful. It was almost closing time on a Friday and I could hear phones ringing on the back ground sounding real busy and she was still very nice and thorough and got me the best rate. Thanks - Russell G.
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- lee m.

Gloria, was so patient and helpful. Thank for a great experience. Perfect customer service. - lee m.
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- B. S.

The Agent that I had was Ashley Reuter she was so attentive with helping me find the best quote possible that would meet my needs and my current financial situation. I highly recommend you all to ask for her as soon as you make the call. You won’t regret! - B. S.
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- Kortni S.

I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.
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- Corey W.

Kelli did me right and she was fast….was back riding in 20 minutes! - Corey W.
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- Shavon B.

Ms. Gloria is a wonderful person, enjoy her personality and who she is Everytime I got in. Thank you for helping me with my insurance Ms. Gloria 😍😍😍😍😍 - Shavon B.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Jazzmeeya R.

I was mind blown by the deal they got me and I truly feel lucky I came across them I'm a new driver with my first car I wouldn't recommend anyone to go anywhere else but them!!!!❤❤ - Jazzmeeya R.
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- Derrick F.

Gloria helped me out with my auto insurance and I'm very blessed with the results. - Derrick F.
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- Shaniah B.

Gloria was very amazing she provided excellent customer service and made my auto policy purchase quick and easy (: - Shaniah B.
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- Javeshia W.

Mrs. Gloria is a life saver. I was calling around for insurance and physically I've been sick and I was just aggravated. When I called she was profession very nice,and professional. I got a cheaper insurance quote and they made sure I got what. I would definitely recommend metro insurance for your need. A grateful client Javeshia white thank you Mrs gloria - Javeshia W.
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- Shenika M.

Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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