Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
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- Monica F.
Gloria Nelson at Metro Auto Insurance was very informative, provided good customer service with getting me a good auto quote & starting my coverage. I give Metro Auto Give Stars. Keep up the good work. - Monica F.
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- alexander r.
Kellistina was great she was very courteous excellent service - alexander r.
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- Erin H.
I had the pleasure of working with Gloria Nelson at Metro Insurance. She was extremely helpful in assisting with my insurance needs, and types of coverage. Gloria made getting insurance a breeze and I couldn’t be more thankful. - Erin H.
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- Fatima C.
My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
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- Lil T.
Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
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- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
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- Jamilia D.
Anytime I call Ms .Glory helps out all the time even when it's after hours I gotta question she's their . The BEST of all Thanks - Jamilia D.
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- Valeria B.
Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.
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- Denique B.
Very satisfied thanks Kelli & Ashley 😊 - Denique B.
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- Heather V.
Excellent customer service and was very pleased with my quote. Gloria Nelson was fantastic to work with. Thank you - Heather V.
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- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Tray
Gloria gave me hope. I was paying over 400 a month and to be able to pay under 200.00 a month was truly her doing. Very nice and understanding. Thanks Gloria! - Tray
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- Linda W.
Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Larry A.
Kellistina was great! She made the registration/ application process fast and simple! Thank you Kelli! - Larry A.
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- Keith J.
Very helpful. I thought there wasn't any options out there to help me with my health concerns but I was wrong. They showed me things nobody else did. I could almost say they saved my life. Very happy I used them . I love this agency. The people are honest and straight to the point. I got some dental insurance and the price and benefits were just what I needed. - Keith J.
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- Crystal S.
Kelli was a wonderful person great Customer service great insurance - Crystal S.
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- Nikki J.
Spoke with Kellistina from start to finish. She was very helpful and provided answers to any questions I had. She made the dreaded task of finding car insurance super easy! I was able to take care of everything right from my desk at work, which was amazing! Definitely recommend! Thanks Kellistina ❤️ - Nikki J.
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- Tia C.
Kelli was very friendly and helpful. - Tia C.
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- Tamara R.
Kelly was the absolutely best!! Kelly made sure I had everything I need and more!! Affordable prices as well, check them out!! - Tamara R.
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- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Maria J.
Ms. Kelli was amazing...she helped me find cheaper insurance and was so patience with me, I would totally recommend her to all my friend and family. - Maria J.
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- Kalvin C.
Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.
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- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Sharon B.
I had such a wonderful experience with Ms. Gloria Nelson! She went above and beyond to provide excellent customer service, taking the time to answer all my questions and making sure I fully understood my options. Thanks to her help, I was able to get lower rates and awesome coverage on my car insurance, which I truly appreciate. Her professionalism, patience, and genuine care made the process smooth and stress-free. I highly recommend Ms. Nelson to anyone looking for outstanding service and real results! - Sharon B.
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- Karen F.
So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.
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- Deshon M.
Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
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- Karla D.
Ms Gloria Nelson was great! Excellent customer service and was able to get my auto insurance with no hassle quick and easy. Thank you so much again Ms Gloria keep up the great work! - Karla D.
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- keyona m.
Ashley was very patient and extremely helpful! She got me the best quote and made sure that I was happy with it. I would most definitely recommend anyone to do business with those wonderful ladies! Thank you again for the help. - keyona m.
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- Rebekah B.
Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah B.
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- Herbie B.
When we spoke With Ashley about Insurance today she knew just what she was doing and gave us just what we wanted! She is awesome 🤩 - Herbie B.
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- Carlos G.
Mz.Kelly was very professional and courteous & helpful... and would refer her to people every where. - Carlos G.
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- Stacey
Ashley was very helpful professional and knowledgeable. Thank you Ashley! - Stacey
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- Destiny S.
The cheapest insurance in town with great customer service thank you
GLORIA NELSON and Leo - Destiny S.
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- Quantalashia G.
Ms. Gloria was really professional and helped me get a decent policy. Thank you for your help Hun and keep up the great work!! - Quantalashia G.
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- Brent R.
Called me back right away with a lower rate than anyone else. Don't call Allstate gecio or anyone else and waste your time. Kelly handled my claim and was sweet and professional. I look forward to keep doing business with them - Brent R.
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- Gabrielle G.
Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- Shanice B.
THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Donnie S.
I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance. With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with. I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me. Thanks for everything! Truly Yours, Mr Donie Sanders - Donnie S.
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- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Kenneth R.
great customer service.great help!! - Kenneth R.
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- Rene'
Metro Auto Insurance can help you with your insurance needs thanks to the dedication of their Star employee GLORIA NELSON!!! If you are a "high risk" customer and have difficulty finding someone to insure you this is the place to go! No one would insure me and I had a Salvage title and Gloria made it happen! I can't thank her and the agency enough for the excellent customer service and fantastic and helpful attitude. I have found my new insurance home! - Rene'
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- Tonia P.
My experience was exceptional. Ashley called me 2 days before my policy was to renew, and told me that she found a cheaper rate and of course I accepted. She reached out again 1 day before renewal and got me insured with my new carrier. Awesome!! - Tonia P.
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- Triniti H.
Great customer service!!! Kelli Richardson was very nice and patient she also took the time explaining the entire process!!! We also found out that we both do line dancing what a pleasant experience!!!! - Triniti H.
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- B. S.
The Agent that I had was Ashley Reuter she was so attentive with helping me find the best quote possible that would meet my needs and my current financial situation. I highly recommend you all to ask for her as soon as you make the call. You won’t regret! - B. S.
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- Oliver H.
Leon and kelli were great. Best experience ive ever had with insurance company and it was quick! 10/10 would recommend - Oliver H.
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- Shawn H.
The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
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- Kierra h.
I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
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- brannss w.
Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
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- Milli G.
Kellistina was stellar as was the whole office. A pleasure to do business with such a knowledgeable staff. - Milli G.
great customer service.great help!! - Kenneth R.
