A Guide improving Your Insurance Score

August 5, 2015 by MetroPro in Car Insurance, Home Insurance, Life Insurance, Renters Insurance 1071 0 0

Each insurance company uses their own proprietary insurance score rating formula. The best way to achieve a high desirable score is on time payments, minimum claim and tickets on your records. Companies also consider education, home ownership, length of residency, and many other factors.

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- Kenneth R.

great customer service.great help!! - Kenneth R.
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- Amirah M.

Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Montenna T.

Thank God for Gloria she's a beautiful kind-hearted person with a big heart thank God for all you do for your customers you are definitely a keeper...Well Done - Montenna T.
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- Xclusive B.

Listen, when I say Ms. Gloria took a load off my shoulders, she really did. She helped me get my insurance back up and running without any issues. Her customer service is out of this world. I really appreciate her and I will be sending more customer her way. Thank you Ms.Gloria!! - Xclusive B.
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- A. C.

I called in today and was lucky enough to speak with Gloria. She was nice, kind, and patient with me. She let me speak freely as I was having a difficult time finding affordable insurance with other providers. Gloria assisted me perfectly with each step on today. I am a newly satisfied customer. Thanks again Gloria. - A. C.
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- Tracey M.

If you need car insurance call Ms Gloria at metro insurance company she will get you what you need form quotes to purchasing thanks again. - Tracey M.
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- Kortni S.

I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.
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- Diamond P.

Kellistina was very professional…. She guided me through the process and explained everything perfectly… I definitely recommend Metro Auto Insurance Agency! - Diamond P.
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- Chyna

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna
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- Shiane M.

Kelli is the best!! Her n Leon were really really helpful! - Shiane M.
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- Vivian S.

I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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- Micah W.

Kelly service was magnificent she was very patient with finding the right price that was affordable for me. Thanks so much Kelly will be back for more service. - Micah W.
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- Daunta T.

Leon is Professional, Punctual, and Extremely Knowledgeable. I refer EVERYONE to him. He is my Goto Guy!! - Daunta T.
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- Chantell S.

Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
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- Kalvin C.

Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.
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- alexander r.

Kellistina was great she was very courteous excellent service - alexander r.
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- Hartley R.

Thank you very much Kelley you are awesome!!! - Hartley R.
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- Ricky S.

Ms. Gloria was the best help that you could have ask for - Ricky S.
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- Moishantu D.

Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- Alesia V.

Gloria Nelson was very helpful and got things done right away. She also have a very bright personality! Loved her! - Alesia V.
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- Rene'

Metro Auto Insurance can help you with your insurance needs thanks to the dedication of their Star employee GLORIA NELSON!!! If you are a "high risk" customer and have difficulty finding someone to insure you this is the place to go! No one would insure me and I had a Salvage title and Gloria made it happen! I can't thank her and the agency enough for the excellent customer service and fantastic and helpful attitude. I have found my new insurance home! - Rene'
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- Ebony M.

Gloria Nelson was a great and detailed agent she gave us a great quote and helped my grandmother. - Ebony M.
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- Carolyn C.

Kelli helped soooo much. I didnt know what to do. But God came through and brought me to her. I thank you so much. She is the best. - Carolyn C.
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- buckin b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- Triniti H.

Great customer service!!! Kelli Richardson was very nice and patient she also took the time explaining the entire process!!! We also found out that we both do line dancing what a pleasant experience!!!! - Triniti H.
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- Joseph A.

Very helpful and I appreciate your service - Joseph A.
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- Tonettie M.

Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.
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- Bama

My family and I have been with Metro auto for some years now and I love this agency and agents especially Gloria Nelson. Her professionalism, great customer, and willingness to go far and beyond to make sure you have everything you need is very appreciative. Thank you!
L. Murphy - Bama
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- Albertha B.

Kellistina was very amazing. It took 2 days in a row to my situation resolved. She is very professional and have great knowledge of what she does. I would definitely recommend her services. She deserves a raise and a PROMOTION because she is worth all of her hard work😀😀😀 Very satisfied customer - Albertha B.
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- Doobie B.

Very helpful and friendly service and not a long wait walked me all the way through the whole process with no problem I would recommend them anytime - Doobie B.
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- Diamondog S.

Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
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- James C.

Kellistina is the best - James C.
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- Chelsi M.

Ms.Gloria is amazing she has good customer service and will try to get the best lowest rate for you. If you need insurance or trying to switch GO TO METRO AUTO INSURANCE!!!!!! - Chelsi M.
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- Gabrielle G.

Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- SheSheVersion

Thank you Metro and shout out to Ms GLORIA and team I appreciate y’all so much. - SheSheVersion
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- Rochelle R.

I truly appreciate the time Kelli put in to help me find new insurance if I could give her 100 stars I really would. Words can’t express how much I appreciate her. Thank God for caring people like her. - Rochelle R.
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- Anya W.

Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Cedric M.

It’s great. Friendly people. They will work they best to make everything happen quickly and they easy to work wit. And ms Kelly making sure of that so I appreciate everything she’s done and doin including the company - Cedric M.
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- Brittni G.

Ashley was AWESOME. Very patient with me and answered every questioned that I had. If you’re new to SC and need insurance CHECK THEM OUT and ask for ASHELY‼️‼️ - Brittni G.
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- Kymberli B.

I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.
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- Vickie G.

My experience with Miss Kelly was very lovely very nice. I love how she took care of business. Thank you. - Vickie G.
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- Tonja B.

Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Jessica B.

Excellent service! Saved me a ton of money. - Jessica B.
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- Poetic J.

Kelly was very professional and helpful and helped me get the best rate possible. - Poetic J.
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- Tia C.

Kelli was very friendly and helpful. - Tia C.
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- Deondra S.

Ashley Rueter was great! She got me an affordable rate she set up everything very quickly as well. Definitely ask for her if you call! - Deondra S.
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- Shenika M.

Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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- Brandon G.

My agent is Kelly and she was amazing! She was VERY patient, kind and proffessional. Just a breathe of fresh air when she speaks. Thank you Kelly!!! - Brandon G.
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- Jasmine S.

Kelli was great she Help me get insured fast! - Jasmine S.
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- Kiara S.

Amazing service! Was able to get an affordable auto quote and insurance policy in under 20 minutes. Kelli answered all my questions and took care of me! - Kiara S.
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