Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.

Gloria Nelson was a great help today for my new car - Nitawitdasauce

Great service, nice environment, staff is very friendly and helpful.. - Gregory M.

Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat

I've been wondering where Ms Gloria was working and I finally got the opportunity to work with her. She is an exceptional and honest insurance agent. She goes above and beyond to give great customer service and she very knowledgeable.If it had not been for her I would of went to another company..Thanks for all you do^⁠_⁠^ - Shelley T.

Was very good kellistina helped me out a lot good and very nice - Polo J.

Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.

Thank you so much Ms.Gloria Nelson you did a great job on helping me get insurance keep up the good work and may God bless you. - Darrylee C.

Gloria was very professional and curtious. I was actually surprised on how quick the process was. Great experience!! - Derrick V.

Overall it was a nice experience . They are very much friendly and helpful person. They tell me about all process about auto insurance.Thank you for giving me this service. - Kayla W.

Ms. Ashley was a great help on getting the right quote for me. Thank you for being patient with me. I will most definitely recommend her to others. Thank you Ashley Rueter - Erica B.

My Insurance Agent is the Best. Excellent Customer Service. Y’all go see Mr. Leon Middleton. - Marriet H.

She did good at find me the right covage for my car an fast good business - Harris K.

Ashley was so helpful and nice ! I love that you can send texts and she was so quick with responding very great customer service if i could give more than 5 stars i would !! - Shalaina C.

Kelli is the best!! Her n Leon were really really helpful! - Shiane M.

Great - Burgess E.

We were looking for home insurance. Unfortunately we were turned down. Mr. Leon Middleton knew that we were high risk insurance homeowners. He still treated us with dignity and respect. He took his valuable time to find the best home owners insurance company for us. It was amazing how he took the time to explain the pros and cons of the process we had to endure by getting another insurance policy due to us being high risk. Thank you Mr. Leon Middleton for assisting us in getting home owners insurance once again. Your polite and courteous manners made the transition possible and a great experience for us. Instead of a 5 STAR experience you gave us the royal treatment of a 5 STAR plus many more stars. Thank you once again. - Mevelyn G.

Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.

The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much you’re contributing to someone’s day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.

Kellistina @ Metro Auto Insurance Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.

Outstanding Service! Mrs.Gloria have been a great help. We started talking Friday, and Monday she was sending me my paperwork. Very very efficient service! - JaQuan R.

Gloria Nelson was very helpful and got things done right away. She also have a very bright personality! Loved her! - Alesia V.

My agent Kelly was very professional and knowledgeable of what coverage I needed . - Tennille M.

Kelli was extremely helpful and pleasant. I am very satisfied with the service! - Brickney M.

Mr. Leon made the process of getting insurance and understanding the process easier. Great customer from their office. It was a pleasure. Thank you - Bama

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.

Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.

I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.

My experience today with representative Ms Kelli was great! She was pleasant, knowledgeable, and fast. I would definitely let everyone I know about their awesome service. Thank you! - Crystal F.

Kelli is a great agent. She has been helping me find the best insurance rates. Kelli is very patient, kind, and easy to work with. She will find the answers if she doesn’t know it. I’m currently in the process of getting life insurance through her company. I recommend anyone who is looking for any type of insurance to contact Metro Auto insurance and ask for Kelli you will not regret. - S G.

When we spoke With Ashley about Insurance today she knew just what she was doing and gave us just what we wanted! She is awesome 🤩 - Herbie B.

Kelli was great. She helped me a lot and gave me options. I am ver gratefully and appreciative!! 10/10 I most definitely recommend - Maisha L.

Gloria was very kind and professional and answered all my questions. She helped me fast and it was painless for me. Thank you Gloria keep up the great work. - nicole r.

Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.

Ashley was absolutely amazing! She helped me get the policy that was perfect for me! She educated me on the different terms and everything and they went above and beyond to help me. They were very friendly and professional. I love this agency. If you are looking for insurance please give them a call and you won't be disappointed! - Victoria M.

It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - Daniel W.

Gloria helped me out with my auto insurance and I'm very blessed with the results. - Derrick F.

Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.

Mrs. Gloria Nelson did an awesome job on getting me a better insurance - Herman L.

Thank God for Gloria she's a beautiful kind-hearted person with a big heart thank God for all you do for your customers you are definitely a keeper...Well Done - Montenna T.

Mrs. Gloria is a life saver. I was calling around for insurance and physically I've been sick and I was just aggravated. When I called she was profession very nice,and professional. I got a cheaper insurance quote and they made sure I got what. I would definitely recommend metro insurance for your need. A grateful client Javeshia white thank you Mrs gloria - Javeshia W.

Great customer service - Sharall W.

Great customer service!!! Kelli Richardson was very nice and patient she also took the time explaining the entire process!!! We also found out that we both do line dancing what a pleasant experience!!!! - Triniti H.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.

Metro auto insurance is by far the best insurance company I've ever had. The staff is friendly, understanding, and helpful. They treat you like a real person and understand that we all fall on hard times, and willing to work with you. Thank you metro auto insurance for being unique! - A G.

Ms.Gloria is amazing she has good customer service and will try to get the best lowest rate for you. If you need insurance or trying to switch GO TO METRO AUTO INSURANCE!!!!!! - Chelsi M.

Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.

Mrs Gloria Nelson was very helpful and patient while I got my policy information together. I will eventually look into life insurance policies with this company as well. Don't look no place else the cheapest quotes out there. Thanks again Gloria. - Inspiration G.

Great company..got insured real fast and customer service was amazing..I recommend them to all.. please see me Gloria she is the best and so nice! - Kaz J.