Metro Auto Insurance is a tradename and Agency operated by MIG Financial Services, LLC. we are committed to protecting your privacy as a visitor to this Web site and as our customer.  To our visitors and to our customers, we offer this pledge:

MIG Financial Services, LLC. is the owner of the information, which is collected on this Web site.  We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection

We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us.  We will also ask you to provide your personal information to us when you send e-mail to us from this Web site.  When you enroll for an insurance policy at MIG Financial Services, LLC., we will ask you to provide your name, home address, mailing address, telephone number and e-mail address.  This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder.  We will maintain a record of your information at the offices of MIG Financial Services, LLC. so we can provide you with policyholder service.  The employees of MIG Financial Services, LLC are each required to sign and acknowledge a Confidentiality and Nondisclosure Agreement.  Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.

When you purchase an insurance policy from MIG Financial Services, LLC you may pay the premiums with your personal check.  If you pay the premium using your personal check we will not keep a copy of your check in your file.

When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address.

We also may use socials media accounts owned and operated by MIG Financial Services, LLC or its employees to communicate with new or existing policy holders. The information contained within will be used for the intention received. As a provider of this information we may retain and reference this information as needed if we determine a need to do so for data accuracy and underwriting.


A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting this Web site.  We may utilize a short-lived form of cookie when you visit this site.  At MIG Financial Services, LLC a cookie is only used to identify one unique visitor from another visitor during a particular session.  A session is the period of active site-use while that unique visitor is linked to our server.  We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process.  This enables the visitor to input their information once and have the information appear later during the enrollment process.  No personally identifiable information is stored on the cookie.  The cookie expires and is deleted from the visitor’s computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes.  Should a previous visitor to our Web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.

Online Quotes

If you are submitting an online quote the information being requested is needed to generate an approximate rate. This rate is typically not with the clue or MVR run so please don’t assume so unless we specifically say we have. Running those reports is not standard practice for our agency and as such create extra expenses for us when obtaining them. We work on web quotes during business hours. If we are available because we just love working so much we will respond within 30 mins of your quote being requested after hours. If longer than that we will wait to contact you during business hours the following day.


You May Text our main number 803-776-4577 any time. The employees at Metro Auto Insurance all have access to what we consider our main text system. This number is monitored by all the trusted employees here. If you would like to only speak to a certain person or have the conversation of that person only broadcast to them, please ask for a direct text number for that employee. Everyone at our company has their own personal extension and text enabled phone line. We also will not use your number for generic marketing text, if  we are texting you, it is from a specific request granting that permission. At anytime you would like our text communication to stop, please let us know to call only. Some clients are always at work and you can text us to “text only” as well if we call you, so that we communicate with you the way you prefer. Please refrain from sending payment info thru text, we can’t stop you but encourage you to call our phone when we get to that step in the process. 

Use of Gobot Services

You may interact with a chatbot while using our site or application, which we rely on as a medium for communications with you.  We use a chatbot company called Gobot LLC (“Gobot”) to implement this chatbot.  We may provide a limited amount of your information (such as your name, email address and sign-up date if you are signed up for our product or service) to Gobot to facilitate our communications with you, improve our service to you, and better understand your use of our service or product.  We may also use Gobot to collect data for analytics purposes when you visit our website or use our product or interact with our chatbot. Gobot uses cookies and other technologies to collect data on users’ behavior and their devices.  For more information on the privacy practices of Gobot and the data that Gobot collects, please click here and see Section 14. Gobot’s services are governed by Gobot’s terms and conditions of use which can be found here. If you would like to opt out of having this information collected by Gobot click here.  Note that Gobot has certified compliance with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.
Third Party Links

This Web site may contain links to third party Web sites that are not controlled by MIG Financial Services, LLC.  These third party links are made available to you as a convenience and you agree to use these links at your own risk.  Please be aware that MIG Financial Services, LLC is not responsible for the content of third party Web sites linked to MIG Financial Services, LLC. nor are we responsible for the privacy policy or practices of third party Web sites linked to MIG Financial Services, LLC.  Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with MIG Financial Services, LLC.  If you should link to a third party Web site from MIG Financial Services, LLC we strongly encourage you to review and become familiar with that Web site’s privacy policy.

Changes In Our Privacy Policy

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact:

Our office



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