24/7 Available

Started June 2, 2016 in More Than 10 years 1994 0 0

We offer extended policy purchase hours during different times of the year as well as 24/7 roadside and claims assistance from most all of our carriers. Don’t be alone just because it’s after 5PM. We are always here to get started on your inquiry.

- Nichole T.

I spent weeksssssss looking for affordable insurance, EVERYONE quoted me $800 OR HIGHER. In less than 5 minutes , Ms.Gloria made my month with a $400 cheaper quote ! I almost jumped through the phone and hugged her lol. She was so sweet , very knowledgeable , caring and should get a raise if you ask me ! You guys , don’t second guess yourself call today and let my new friend help you as well get the best quotes !!!! Thank you again SO MUCH I truly appreciate you !!!! - Nichole T.
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- A. C.

I called in today and was lucky enough to speak with Gloria. She was nice, kind, and patient with me. She let me speak freely as I was having a difficult time finding affordable insurance with other providers. Gloria assisted me perfectly with each step on today. I am a newly satisfied customer. Thanks again Gloria. - A. C.
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- Sara S.

Very friendly crew that made me feel comfortable like family. Aisha took really good care of me as a client. I love my little Jetta Volkswagen. Thanks so much guys yall are lifesavers.

BiggRedd - Sara S.
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- Javeshia W.

Mrs. Gloria is a life saver. I was calling around for insurance and physically I've been sick and I was just aggravated. When I called she was profession very nice,and professional. I got a cheaper insurance quote and they made sure I got what. I would definitely recommend metro insurance for your need. A grateful client Javeshia white thank you Mrs gloria - Javeshia W.
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- Peppa J.

Kellistina was awesome through the whole process. She went above and beyond to make sure everything got taken care of promptly. Great experience as this was my daughter’s first time having insurance in her name. 5 star service for sure 🙂 - Peppa J.
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- Erica B.

Ms. Ashley was a great help on getting the right quote for me. Thank you for being patient with me. I will most definitely recommend her to others. Thank you Ashley Rueter - Erica B.
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- A G.

Metro auto insurance is by far the best insurance company I've ever had. The staff is friendly, understanding, and helpful. They treat you like a real person and understand that we all fall on hard times, and willing to work with you. Thank you metro auto insurance for being unique! - A G.
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- buckin b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- 1bad s.

It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- Barbara F.

Great customer service, excellent pricing was very very happy with my service, Gloria did my quote, it was fast and easy, everything I was looking for, recommend speak to Gloria. - Barbara F.
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- Nathan B.

Very positive and professional great vibe - Nathan B.
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- Sheena G.

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- BILL T.

Ms Gloria has been a pleasure to work with. I am very happy with the insurance policy that she was able to get for my small business. I will definitely recommend her to anyone looking for a policy. - BILL T.
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- Tonja B.

Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Pamela W.

Great service, the entire staff was very nice.. Ms. Gloria was very helpful to me. The environment was so friendly and relaxing. - Pamela W.
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- Rochelle R.

I truly appreciate the time Kelli put in to help me find new insurance if I could give her 100 stars I really would. Words can’t express how much I appreciate her. Thank God for caring people like her. - Rochelle R.
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- Edna R.

I really am a face to face person i loved talking to Gloria she explained and listen to my Concerns when it came to my Auto insurance..I really appreciate her services towards my Needs.. - Edna R.
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- brannss w.

Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
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- Denique B.

Very satisfied thanks Kelli & Ashley 😊 - Denique B.
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- Tracey S.

I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Kortni S.

I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.
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- Doobie B.

Very helpful and friendly service and not a long wait walked me all the way through the whole process with no problem I would recommend them anytime - Doobie B.
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- Anya W.

Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Donnie S.

I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance. With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with. I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me. Thanks for everything! Truly Yours, Mr Donie Sanders - Donnie S.
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- Maria J.

Ms. Kelli was amazing...she helped me find cheaper insurance and was so patience with me, I would totally recommend her to all my friend and family. - Maria J.
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- Shaundra S.

Gloria Nelson is the best agent ever! Thanks Gloria for all of your help! - Shaundra S.
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- Lesley A.

Ma Gloria was amazing and helpful threw the whole process!!! - Lesley A.
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- Ricky S.

Ms. Gloria was the best help that you could have ask for - Ricky S.
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- Rose J.

Great Service! Very affordable and helpful 😊 - Rose J.
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- Bonita B.

Services were great. I was in and out quickly and they were very helpful and professional. I really appreciate everything. ~John Nathan - Bonita B.
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- Jessica B.

Excellent service! Saved me a ton of money. - Jessica B.
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- Xclusive B.

Listen, when I say Ms. Gloria took a load off my shoulders, she really did. She helped me get my insurance back up and running without any issues. Her customer service is out of this world. I really appreciate her and I will be sending more customer her way. Thank you Ms.Gloria!! - Xclusive B.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Corey W.

Kelli did me right and she was fast….was back riding in 20 minutes! - Corey W.
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- SewGRATE

I'm so grateful!!!!! I needed insurance like YESTERDAY and was having a terrible trouble securing insurance through various self serve websites and customer service. I happened to drive past and stopped by Metro Auto, called the recommended location store number. Kelli picked up and in less than 30 mins I was covered!!!! She was polite, professional, & personable. She made the process pain free!!! I would still be waiting for an underwriting department self serve websites if it weren't for her! 🙌🏾🙌🏾 - SewGRATE
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- Vickie G.

My experience with Miss Kelly was very lovely very nice. I love how she took care of business. Thank you. - Vickie G.
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- Herman L.

Mrs. Gloria Nelson did an awesome job on getting me a better insurance - Herman L.
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- Brandie H.

Kelly was very friendly quick and a great help to me on getting insurance. I would recommend her service for all people that come - Brandie H.
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- Khalidah B.

Ashley R. Was amazing, she gave me advice considering me being a new driver and it made it very easy to understand and decide - Khalidah B.
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- Alicia

A great experience very helpful. and she got the job done... I recommend Kellistina any day .. - Alicia
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- Derrick V.

Gloria was very professional and curtious. I was actually surprised on how quick the process was. Great experience!! - Derrick V.
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- Donnie S.

I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance.
With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with.
I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me.
Thanks for everything!
Truly Yours,
Mr Donie Sanders - Donnie S.
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- Olivia R.

I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.
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- Shavon B.

Ms. Gloria is a wonderful person, enjoy her personality and who she is Everytime I got in. Thank you for helping me with my insurance Ms. Gloria 😍😍😍😍😍 - Shavon B.
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- Wayne R.

Kelli did a great job. I would recommend anyone who looking for insurance - Wayne R.
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- Teliana R.

Chillllllllldd, Gloria work miracles at Metro Auto Insurance Agency. She has amazing customer services and very patient. I love her energy and her problem solving abilities. Ask for Gloria, the next time you need a policy, she will definitely get you right . - Teliana R.
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- Shanice B.

THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Fatima C.

My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
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- Neesha

Ashley was great ! She was patient and very knowledgeable!! She got me a great fast ! Definitely will recommend her and will be coming back for my husband! Thank you so so much Ms.Ashley ! - Neesha
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- Vivian S.

I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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