Outstanding Service Level

Started June 2, 2016 in Why People Choose Us 593 0 0

Communication is the key factor making regular relationships great and good relationships fantastic. You’ll find at Metro we keep you in mind when it comes to communication so you hear from us the way you want to.

- Quanyai T.

Kelli was great! She helped me find a low down payment and monthly bill! Thank you Kelli! - Quanyai T.
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- tristian s.

Gloria Nelson was awesome she was fast efficient and very informative! - tristian s.
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- Keshia L.

The two people I spoke with was awesome. They didn't give no hassle and made sure everything was done before they ended the call! I would give them 10 starts if I could. Good jobs lady's! -Kellistina -and Ashley - - Keshia L.
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- danielle w.

Kelly was amazing fast efficient and got right down go business with speed and professionalism rust were outstanding - danielle w.
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- Barbara L.

I had a very great experience customer service was excellent, helpful and very professional. - Barbara L.
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- Herman L.

Mrs. Gloria Nelson did an awesome job on getting me a better insurance - Herman L.
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- Kierra h.

I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
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- Ven Q.

Gloria is an outstanding CSR .After quoting my rate ,what I thought was a little costly she didn't give up until I was satisfied When I arrived at office everything was prepared ,all I had to do was sign. Fastest service ever received from insurance company ,what promised they delivered !!! - Ven Q.
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- Terry W.

This is the second time that I called Gloria. The first time, Gloria searched for a better auto insurance rate than I had but was unable to find one. Her customer service and thoroughness was exceptional. I contacted her again 7 months later as our insurance increased again. This time Gloria was able to find a similar policy and saved us $225 a month! Gloria is a pleasure to work with - even though she couldn't find me a deal the first time, I only wanted to work with her! I completely trust her professionalism. - Terry W.
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- Marcus M.

Gotta support my *803* black businesses & community but also this is FaMLy...the O'Neal's are A-1 in my book!!! - Marcus M.
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- Tia C.

Kelli was very friendly and helpful. - Tia C.
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- Angel G.

Kelly was such a help with getting me quote. I highly appreciate her services !! - Angel G.
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- tonya g.

Great Service. I personally want to thank Gloria for being so generous.It took her literally five minutes to give me a quote and write my policy. Thanks again for your hospitality. - tonya g.
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- Micah W.

Kelly service was magnificent she was very patient with finding the right price that was affordable for me. Thanks so much Kelly will be back for more service. - Micah W.
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- Hilda D.

Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.
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- Amanda G.

Great service very affordable prices, best prices around Thank you Gloria - Amanda G.
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- Kat

Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Vivian S.

I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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- AquaLightTarot

Thank you Metro and shout out to Ms GLORIA and team I appreciate y’all so much. - AquaLightTarot
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- Teliana R.

Chillllllllldd, Gloria work miracles at Metro Auto Insurance Agency. She has amazing customer services and very patient. I love her energy and her problem solving abilities. Ask for Gloria, the next time you need a policy, she will definitely get you right . - Teliana R.
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- Ashley P.

Gloria and Ashley are the Best! They will go above and beyond to get you what you need!! They are always Helpful,Profesional and Very Friendly! - Ashley P.
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- Christina P.

Ashley Ruetor was awesome! She got me the cheapest quote and had me rolling within minutes. If you need insurance she's the woman you need to speak with. Thank you so much Ashley you have a beautiful and blessed day - Christina P.
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- brannss w.

Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
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- Tamara R.

Kelly was the absolutely best!! Kelly made sure I had everything I need and more!! Affordable prices as well, check them out!! - Tamara R.
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- Moishantu D.

Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Tracey M.

If you need car insurance call Ms Gloria at metro insurance company she will get you what you need form quotes to purchasing thanks again. - Tracey M.
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- Anya W.

Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Diamond P.

Kellistina was very professional…. She guided me through the process and explained everything perfectly… I definitely recommend Metro Auto Insurance Agency! - Diamond P.
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- Daniel W.

It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - Daniel W.
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- Patrice N.

Very pleased with the service I Received today. Ashley Rueter Is The Best. She helped me find a solution to an issue I have been dealing with for years. Glad I’m with a company that has agents who care about customers. HIGHLY PLEASED ! - Patrice N.
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- Brittni G.

Ashley was AWESOME. Very patient with me and answered every questioned that I had. If you’re new to SC and need insurance CHECK THEM OUT and ask for ASHELY‼️‼️ - Brittni G.
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- Javella Y.

Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
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- Crystal S.

Kelli was a wonderful person great Customer service great insurance - Crystal S.
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- Teresa T.

Leon was very polite and patient! Answered all our questions and explained the policy thoroughly! Also said if we have any questions feel free to call him! Now that what we call 100 on a job well done!! Thank you very much Leon! - Teresa T.
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- Maisha L.

Kelli was great. She helped me a lot and gave me options. I am ver gratefully and appreciative!! 10/10 I most definitely recommend - Maisha L.
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- Empress E.

Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Harris K.

She did good at find me the right covage for my car an fast good business - Harris K.
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- Lorenzo W.

New to the area buying a new car an I was referred to Ashley and she took very good care of me with no hesitation! Thanks again to having me be able to have insurance so I can be on the road cheap and affordable, especially in hard times ! Give them a try ! - Lorenzo W.
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- Gregory M.

Great service, nice environment, staff is very friendly and helpful.. - Gregory M.
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- Taleda D.

I love Ms. Gloria. She did a excellent job on getting a quote for me. Thank you 😊👍🏽 - Taleda D.
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- Chantell S.

Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
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- Linda W.

Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Erick K.

Great customer service, Friendly Environment - Erick K.
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- Jessica B.

Excellent service! Saved me a ton of money. - Jessica B.
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- She S.

Thank you Metro and shout out to Ms GLORIA and team I appreciate y’all so much. - She S.
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- Chyna

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna
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- Haiston F.

Gloria Nelson is an insurance angel! She helped us get a great rate extremely fast. I am beyond impressed with the customer service I received today. Thank you Gloria! - Haiston F.
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- rasheeda c.

Out of all the quotes I've gotten the down payment too high so I decided to continue to search and I found Metro qheb I say by far the best she was on it and I was so happy to pqy that down payment with no problem because it was the cheapest and she made sure I was taken care of I'll give a 5 star all day and will highly recommend their services thanks Metro 😄 - rasheeda c.
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- Lizzetta J.

I was complaining about car insurance and my daughter Jazmine says Mom. I know a great company that could help you and she told me about Metro Auto insurance agency so I gave them a call and spoke to Mrs Ashley, she was a extremely friendly and courteous amount of time she was finished. she got me the best deal ever. All I can say when you have tried the rest. now try the best and call Metro insurance agency and ask women. Ashley, she won't let you down. Thank you Miss Ashley. God bless - Lizzetta J.
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