Author page: MetroPro

Thank goodness for Ms Gloria Nelson!!!! I was so concerned about how high my progressive insurance was after being with them for 6 years!!! And miss Gloria was so quick to find me a new company in my price range!!! She was so sweet and I really appreciate the quick process and the amazing help!! Give Ms Gloria 2 raises!!! She saving me over $800 a year 😫😫😫🙏🙏🙏 - Nicole S.

Ashley was very professional and I enjoy doing business with her. - Linda W.

Thank you to Kelly & Metro Auto Insurance for setting me up with an insurance policy for my new Kia ! Kelly was very professional & helpful . Thanks again ! - Gold S.

I want to commend Ashley for a great experience. She was patient and thorough. I received the best policy to suit my budget. Great job Ashley! - Favoured G.

My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.

Ms.Kelli was very helpful and a great sense of humor - Mrz.Shorty G.

I had the pleasure of working with Gloria Nelson at Metro Insurance. She was extremely helpful in assisting with my insurance needs, and types of coverage. Gloria made getting insurance a breeze and I couldn’t be more thankful. - Erin H.

Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.

I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.

So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.

Gloria Nelson was awesome to work with. She found me the coverage that works for me at the best rate! - Brenda M.

I had a Great Experience! Ashley was Very Pleasant and Helpful. I’m Glad I decided to give them a call - Candy B.

Kelly is a great agent - Haiston F.

Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.

Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.

Ms Gloria was so sharp and knowledgeable she’s been doing this for nearly 20 years and truly cares about you and your insurance needs - Flora G.

Kelly was amazing fast efficient and got right down go business with speed and professionalism rust were outstanding - danielle w.

Gloria was very professional and informative. Setting up services was quick and easy. - Lindsay D.

Kelli did me right and she was fast….was back riding in 20 minutes! - Corey W.

Kelli was a wonderful person great Customer service great insurance - Crystal S.

Kelly was veryyyyyyyyyyynice and helpful and most knowledgeable. - Kenny S.

Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.

Ashley was courteous, professional and kind. She went above and beyond to find the policy that would best suite my needs. Great company! - Theresa R.

I was complaining about car insurance and my daughter Jazmine says Mom. I know a great company that could help you and she told me about Metro Auto insurance agency so I gave them a call and spoke to Mrs Ashley, she was a extremely friendly and courteous amount of time she was finished. she got me the best deal ever. All I can say when you have tried the rest. now try the best and call Metro insurance agency and ask women. Ashley, she won't let you down. Thank you Miss Ashley. God bless - Lizzetta J.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.

Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.

Very helpful. I thought there wasn't any options out there to help me with my health concerns but I was wrong. They showed me things nobody else did. I could almost say they saved my life. Very happy I used them . I love this agency. The people are honest and straight to the point. I got some dental insurance and the price and benefits were just what I needed. - Keith J.

  Excellent service! Saved me a ton of money. - Jessica B.

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.

Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.

Thank God for Gloria she's a beautiful kind-hearted person with a big heart thank God for all you do for your customers you are definitely a keeper...Well Done - Montenna T.

Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.

I love Ashley she did a
Great job with helping me she will always be my favorite - Kardia W.

They were very helpful, especially Ashley Rueter. She was very quick, responsive, & so helpful! She made the insurance part go by so easily & quick. We appreciate her professionalism & how polite she was! Amazing employee! - Kasey S.

Gloria Nelson was a great help today for my new car - Nitawitdasauce

I'm so grateful!!!!! I needed insurance like YESTERDAY and was having a terrible trouble securing insurance through various self serve websites and customer service. I happened to drive past and stopped by Metro Auto, called the recommended location store number. Kelli picked up and in less than 30 mins I was covered!!!! She was polite, professional, & personable. She made the process pain free!!! I would still be waiting for an underwriting department self serve websites if it weren't for her! 🙌🏾🙌🏾 - SewGRATE

Gloria was very kind and professional and answered all my questions. She helped me fast and it was painless for me. Thank you Gloria keep up the great work. - nicole r.

I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.

I would highly recommend this company. Had a great experience with KELLY. - Handyman H.

My agent Kelly was very professional and knowledgeable of what coverage I needed . - Tennille M.

Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.

I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.

Ashley was a pleasure and very understanding. She helped me get a WAYYYY BETTER quote than anybody else! - Myleka S.

I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.

Very helpful and I appreciate your service - Joseph A.

Kelly and Ashley was amazing omg !!! Super nice, professional, and quick - Adasia T.

Hello my name is Vic Drayton Mrs Kelly did a damn fine job 5 stars and she need a raise!!! - Vic D.

Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.

The customer service was excellent thank u gloria - Johnney J.

The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.