Trusted

Started June 2, 2016 in More Than 10 years 1780 0 0

We hear it all the time, clients have no clue what they purchased. We’ll with Metro you can count on our trusted recommendations to insure your situation. You don’t always have time for a full consultation on your policy but know we are happy to always go back over your policy and explain the decisions you made when selecting the policy your currently have.

- Brenda M.

Gloria Nelson was awesome to work with. She found me the coverage that works for me at the best rate! - Brenda M.
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- Tonja B.

Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Nichole T.

I spent weeksssssss looking for affordable insurance, EVERYONE quoted me $800 OR HIGHER. In less than 5 minutes , Ms.Gloria made my month with a $400 cheaper quote ! I almost jumped through the phone and hugged her lol. She was so sweet , very knowledgeable , caring and should get a raise if you ask me ! You guys , don’t second guess yourself call today and let my new friend help you as well get the best quotes !!!! Thank you again SO MUCH I truly appreciate you !!!! - Nichole T.
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- Nicole S.

Thank goodness for Ms Gloria Nelson!!!! I was so concerned about how high my progressive insurance was after being with them for 6 years!!! And miss Gloria was so quick to find me a new company in my price range!!! She was so sweet and I really appreciate the quick process and the amazing help!! Give Ms Gloria 2 raises!!! She saving me over $800 a year 😫😫😫🙏🙏🙏 - Nicole S.
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- Betty G.

Mr. Middleton promotes & offers great quotes on his insurance very well, giving you the best deal
he can. He even comes out making sure you are insured, I know this because I'm (2-1/2 hours away & guess what he did???? (Yes,) - Betty G.
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- Crystal F.

My experience today with representative Ms Kelli was great! She was pleasant, knowledgeable, and fast. I would definitely let everyone I know about their awesome service. Thank you! - Crystal F.
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- Pamela W.

Great service, the entire staff was very nice.. Ms. Gloria was very helpful to me. The environment was so friendly and relaxing. - Pamela W.
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- Cornell S.

KELLISTINA - Cornell S.
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- Bonita B.

Services were great. I was in and out quickly and they were very helpful and professional. I really appreciate everything. ~John Nathan - Bonita B.
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- Jessica B.

Excellent service! Saved me a ton of money. - Jessica B.
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- buckin b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- Linda H.

Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Stephanie A.

Mrs.Gloria Nelson was so polite, helpful and knowledgeable about the insurance. I really appreciate her so much working with me. Need more employees like Mrs. Gloria Nelson. - Stephanie A.
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- Joseph C.

Kellistina was great, very perfessional. Great sense of humor! People like her makes great experiences and I will definitely recommend for the customer service!! Awesome job!! Thank you!! - Joseph C.
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- Tanya C.

Mrs. Gloria Nelson Is very amazing very kind woman I really Appreciate her on her excellent customer service skills I am very prompt you can tell that she love what she does - Tanya C.
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- Chris S.

Great experience! - Chris S.
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- tonya g.

Great Service. I personally want to thank Gloria for being so generous.It took her literally five minutes to give me a quote and write my policy. Thanks again for your hospitality. - tonya g.
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- Vic D.

Hello my name is Vic Drayton Mrs Kelly did a damn fine job 5 stars and she need a raise!!! - Vic D.
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- Derrick V.

Gloria was very professional and curtious. I was actually surprised on how quick the process was. Great experience!! - Derrick V.
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- James C.

Kellistina is the best - James C.
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- Moishantu D.

Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- Karma B.

Gloria was very helpful and polite would refer to friends thank u - Karma B.
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- Shenika M.

Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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- Mevelyn G.

We were looking for home insurance. Unfortunately we were turned down. Mr. Leon Middleton knew that we were high risk insurance homeowners. He still treated us with dignity and respect. He took his valuable time to find the best home owners insurance company for us. It was amazing how he took the time to explain the pros and cons of the process we had to endure by getting another insurance policy due to us being high risk. Thank you Mr. Leon Middleton for assisting us in getting home owners insurance once again. Your polite and courteous manners made the transition possible and a great experience for us. Instead of a 5 STAR experience you gave us the royal treatment of a 5 STAR plus many more stars. Thank you once again. - Mevelyn G.
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- Inspiration G.

Mrs Gloria Nelson was very helpful and patient while I got my policy information together. I will eventually look into life insurance policies with this company as well. Don't look no place else the cheapest quotes out there. Thanks again Gloria. - Inspiration G.
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- Deshon M.

Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
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- Jessica B.

Excellent service and saved me a ton of money. - Jessica B.
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- Taleda D.

I love Ms. Gloria. She did a excellent job on getting a quote for me. Thank you 😊👍🏽 - Taleda D.
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- Tameika W.

Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
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- Denique B.

Very satisfied thanks Kelli & Ashley 😊 - Denique B.
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- Shavon B.

Ms. Gloria is a wonderful person, enjoy her personality and who she is Everytime I got in. Thank you for helping me with my insurance Ms. Gloria 😍😍😍😍😍 - Shavon B.
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- Diamond P.

Kellistina was very professional…. She guided me through the process and explained everything perfectly… I definitely recommend Metro Auto Insurance Agency! - Diamond P.
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- Danita T.

Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.
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- Aubrey S.

Kelli was wonderful and good at what she does. - Aubrey S.
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- Rebekah C.

Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah C.
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- Lucy H.

Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Alejandro W.

The representative was very helpful and patient with me she walk me through the steps - Alejandro W.
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- Shanice B.

THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- A G.

Metro auto insurance is by far the best insurance company I've ever had. The staff is friendly, understanding, and helpful. They treat you like a real person and understand that we all fall on hard times, and willing to work with you. Thank you metro auto insurance for being unique! - A G.
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- Tiffaney B.

I recently visited this company for much needed insurance and it was a pleasant service experience. Kellistina was nice and helpful finding me an affordable rate. I would recommend a friend to see her if they had insurance needs. She did an amazing job. Thanks!! - Tiffaney B.
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- Chelsi M.

Ms.Gloria is amazing she has good customer service and will try to get the best lowest rate for you. If you need insurance or trying to switch GO TO METRO AUTO INSURANCE!!!!!! - Chelsi M.
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- Sheena G.

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- Rachelle F.

Sales representative Leon was awesome he was very nice and thoughtful , he helped me with the best rate possible. I love metro auto - Rachelle F.
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- Ricky S.

Ms. Gloria was the best help that you could have ask for - Ricky S.
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- henrietta G.

Gloria Nelson is a very understanding ,respectful,and caring agent.I really enjoy having her as my agent.It has been a blessing - henrietta G.
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- Tracey S.

I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Eric T.

Ladies & Gentlemen call Gloria at Metro Auto Ins , the absolute best customer Service and of course the lowest Price possible 👍👍 she made my day !!!!! - Eric T.
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- Tameika W.

I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.
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- Amirah M.

Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Camille M.

Kellistina was impeccable and knowledgeable! - Camille M.
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