I have not changed my insurance for almost a decade due to the complexity of playing 'God' and answering 21+ questions but alas, ended up biting the bullet upon purchase of new car
I found Ashley through Google and she has made our experience painless, simple and most importantly innovative to the point where I will be adding my home policy with her
Thank you for your high spirits Ashley, insurance has always been a scary subject for me but not no more ā£ļø - jenn y.
read moreread less
- Adasia T.
Kelly and Ashley was amazing omg !!! Super nice, professional, and quick - Adasia T.
read moreread less
- Robert R.
The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much youāre contributing to someoneās day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.
read moreread less
- Diamond P.
Kellistina was very professionalā¦. She guided me through the process and explained everything perfectlyā¦ I definitely recommend Metro Auto Insurance Agency! - Diamond P.
read moreread less
- Vic D.
Hello my name is Vic Drayton Mrs Kelly did a damn fine job 5 stars and she need a raise!!! - Vic D.
read moreread less
- Darrin b.
Thanks to Gloria Nelson at Metro Insurance she was able to get vehicle insured within 10 minutes. She was very nice as always. Thanks again you are the best. - Darrin b.
read moreread less
- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. Sheās definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service š - Amirah M.
read moreread less
- Lesley A.
Ma Gloria was amazing and helpful threw the whole process!!! - Lesley A.
read moreread less
- Kenneth R.
great customer service.great help!! - Kenneth R.
read moreread less
- Tameika W.
Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
read moreread less
- Tracey S.
I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
read moreread less
- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
read moreread less
- Kasey S.
They were very helpful, especially Ashley Rueter. She was very quick, responsive, & so helpful! She made the insurance part go by so easily & quick. We appreciate her professionalism & how polite she was! Amazing employee! - Kasey S.
read moreread less
- FishingintheSoutheast #.
Miss. Gloria helped me find a cheaper rate and insured within 15 minutes . No complaints. Fantastic representative. - FishingintheSoutheast #.
read moreread less
- Kalvin C.
Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.
read moreread less
- Kristina J.
Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
read moreread less
- Kymberli B.
I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.
read moreread less
- Brickney M.
Kelli was extremely helpful and pleasant. I am very satisfied with the service! - Brickney M.
read moreread less
- Peppa J.
Kellistina was awesome through the whole process. She went above and beyond to make sure everything got taken care of promptly. Great experience as this was my daughterās first time having insurance in her name. 5 star service for sure š - Peppa J.
read moreread less
- Joseph C.
Kellistina was great, very perfessional. Great sense of humor! People like her makes great experiences and I will definitely recommend for the customer service!! Awesome job!! Thank you!! - Joseph C.
read moreread less
- Myleka S.
Ashley was a pleasure and very understanding. She helped me get a WAYYYY BETTER quote than anybody else! - Myleka S.
read moreread less
- buckin b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure Iām not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
read moreread less
- Javella Y.
Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. Sheās a keeper!!!! We need her in the Queen City ā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļø - Javella Y.
read moreread less
- Vickie G.
My experience with Miss Kelly was very lovely very nice. I love how she took care of business. Thank you. - Vickie G.
read moreread less
- Haiston F.
Kelly is a great agent - Haiston F.
read moreread less
- Lisa G.
THANKS! GLORIA FOR A VERY PROFESSIONAL AND KNOWLEDGEABLE EXPERIENCE WITH GETTING SERVICES TODAY GOOD JOB. - Lisa G.
read moreread less
- Koneisha W.
She was quick and very helpful and took her time trying to find the right affordable insurance for me and my family auto and life insurance 5star - Koneisha W.
read moreread less
- BraidsLocs S.
Gloria will definitely find you the best affordable rates! Thank you again - BraidsLocs S.
read moreread less
- Dewayne C.
My agent Mrs. Kelly gave me a excellent service today - Dewayne C.
read moreread less
- DM
Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelliās wrapped it up with her customer service !! Wouldnāt ask for a better yet faster experience. Thank you! Will recommend again. - DM
read moreread less
- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
read moreread less
- Milli G.
Kellistina was stellar as was the whole office. A pleasure to do business with such a knowledgeable staff. - Milli G.
read moreread less
- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
read moreread less
- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
read moreread less
- Gabrielle G.
Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ā¤ļø - Gabrielle G.
read moreread less
- Deondra S.
Ashley Rueter was great! She got me an affordable rate she set up everything very quickly as well. Definitely ask for her if you call! - Deondra S.
read moreread less
- nicole r.
Gloria was very kind and professional and answered all my questions. She helped me fast and it was painless for me. Thank you Gloria keep up the great work. - nicole r.
read moreread less
- Deshon M.
Kellistina was great help me find auto insurance that was affordable i would definitely recommend anyday - Deshon M.
read moreread less
- brannss w.
Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
read moreread less
- Chris W.
Gloria N. Is very nice and extremely pleasing to talk to. I'm so glad I got what I needed out of the call. Now I'm insured and happy š - Chris W.
read moreread less
- Fatima C.
My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
read moreread less
- Tiffaney B.
I recently visited this company for much needed insurance and it was a pleasant service experience. Kellistina was nice and helpful finding me an affordable rate. I would recommend a friend to see her if they had insurance needs. She did an amazing job. Thanks!! - Tiffaney B.
read moreread less
- Linda W.
Ashley and the other reps very through and patient and helpful. Thank you for being my life savior when it came to Auto Insurance . Recommend very highly for curtisty and professionalism . - Linda W.
read moreread less
- KATRINA N.
Hands down the best saved me over$200 wish I new about them years ago could have been saving so much money. METRO Awesome service Kellistina was so patient and knowledgeable and very helpful. - KATRINA N.
read moreread less
- tristian s.
Gloria Nelson was awesome she was fast efficient and very informative! - tristian s.
read moreread less
- Khalidah B.
Ashley R. Was amazing, she gave me advice considering me being a new driver and it made it very easy to understand and decide - Khalidah B.
read moreread less
- Chad B.
Ashley Rueter made getting insurance as easy as possible. She explained everything vividly and clearly. I will be referring people to Metro auto. - Chad B.
read moreread less
- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure Iām not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
great customer service.great help!! - Kenneth R.
