Hopkins we want to take a moment and say thank you. Your continued support of our local agency this year has given us confidence in knowing we will be around for a very long time.
My family and I have been with Metro auto for some years now and I love this agency and agents especially Gloria Nelson. Her professionalism, great customer, and willingness to go far and beyond to make sure you have everything you need is very appreciative. Thank you! L. Murphy - Bama
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- Theresa R.
Ashley was courteous, professional and kind. She went above and beyond to find the policy that would best suite my needs. Great company! - Theresa R.
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- Rebekah B.
Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah B.
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- Dakota H.
Gloria Nelson did an amazing job today helping me with insurance. I really appreciate her and her hard work today. Great job you are awesome. - Dakota H.
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- Vivian S.
I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- danielle w.
Kelly was amazing fast efficient and got right down go business with speed and professionalism rust were outstanding - danielle w.
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- Ronnie
First off I wanna say I got recommended to this place and I definitely will recommend it to other people. Customer service was great everything I needed know was up front thank you so much
-Ashley Rueter @ Metro Auto - Ronnie
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- Brent R.
Called me back right away with a lower rate than anyone else. Don't call Allstate gecio or anyone else and waste your time. Kelly handled my claim and was sweet and professional. I look forward to keep doing business with them - Brent R.
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- Rochelle R.
I truly appreciate the time Kelli put in to help me find new insurance if I could give her 100 stars I really would. Words can’t express how much I appreciate her. Thank God for caring people like her. - Rochelle R.
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- Monica F.
Gloria Nelson at Metro Auto Insurance was very informative, provided good customer service with getting me a good auto quote & starting my coverage. I give Metro Auto Give Stars. Keep up the good work. - Monica F.
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- Stacey
Ashley was very helpful professional and knowledgeable. Thank you Ashley! - Stacey
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- Empress E.
Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Danita T.
I would like to think Miss Gloria Nelson for the hard work that she have done for me. She was very polite on point and very kind. She gave me the best advice to do as a customer and I appreciate that. Thank you, Miss Gloria Nelson for your help, may God continually bless you And your family have a great day - Danita T.
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- Quanyai T.
Kelli was great! She helped me find a low down payment and monthly bill! Thank you Kelli! - Quanyai T.
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- Alejandro W.
The representative was very helpful and patient with me she walk me through the steps - Alejandro W.
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- Lisa G.
THANKS! GLORIA FOR A VERY PROFESSIONAL AND KNOWLEDGEABLE EXPERIENCE WITH GETTING SERVICES TODAY GOOD JOB. - Lisa G.
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- Maria J.
Ms. Kelli was amazing...she helped me find cheaper insurance and was so patience with me, I would totally recommend her to all my friend and family. - Maria J.
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- John X.
Kelli at Metro Auto Insurance was patient and kind and she found me a rate that was almost half as much as anything I could find online. I highly recommend calling and getting yourself a quote from Kelli! - John X.
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- Javella Y.
Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
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- Tameka J.
Leon was fast. I really appreciate everything he done for me. He was definitely an angel sent from god because It was so hard getting something affordable. 100% recommended - Tameka J.
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- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
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- Gregory G.
Truly a great experience and customer service…very transparent about information and details about future purchases…Mr.Michael was definitely a go to guy and I’m thankful and grateful for being a customer under his care - Gregory G.
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- Bettie P.
The customer Kelly was very helpful talked with her before and she was very nice and helpful in giving me a quote on my insurance I appreciate that - Bettie P.
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- Gabrielle G.
Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- Moishantu D.
Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- Teliana R.
Chillllllllldd, Gloria work miracles at Metro Auto Insurance Agency. She has amazing customer services and very patient. I love her energy and her problem solving abilities. Ask for Gloria, the next time you need a policy, she will definitely get you right . - Teliana R.
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- Shawn H.
The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
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- Tonia P.
My experience was exceptional. Ashley called me 2 days before my policy was to renew, and told me that she found a cheaper rate and of course I accepted. She reached out again 1 day before renewal and got me insured with my new carrier. Awesome!! - Tonia P.
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- DeLorean D.
Kelli was amazing and providing excellent service. She was patient and took her time with my policy. Customer service was exceptional and I can appreciate great customer service these days and time. - DeLorean D.
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- S G.
Kelli is a great agent. She has been helping me find the best insurance rates. Kelli is very patient, kind, and easy to work with. She will find the answers if she doesn’t know it. I’m currently in the process of getting life insurance through her company. I recommend anyone who is looking for any type of insurance to contact Metro Auto insurance and ask for Kelli you will not regret. - S G.
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- Diamondog S.
Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
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- Angie G.
Ms. Gloria is the best I've been dealing with her for years and I appreciate her hard work and satisfying her customers with great rates 💫💫💫💫💫 - Angie G.
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- James C.
Kellistina is the best - James C.
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- Lil T.
Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
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- Rebekah C.
Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah C.
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- Shalaina C.
Ashley was so helpful and nice ! I love that you can send texts and she was so quick with responding very great customer service if i could give more than 5 stars i would !! - Shalaina C.
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- Quantalashia G.
Ms. Gloria was really professional and helped me get a decent policy. Thank you for your help Hun and keep up the great work!! - Quantalashia G.
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- Kimely F.
Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Patricia D.
Ashley Reuter was my agent. She was very helpful with meeting my needs. Finding coverage for my vehicle would not have happened without her assistance. Thank you Ashley the turnaround time was perfect. - Patricia D.
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- Veronica J.
Kelly was amazing at informing me about my policy. She answered all of my questions, and never once made me feel like I was bothering her. Kelly displayed the type of customer service, that makes customers want to do business with Metro Insurance. Thank you again Kelly. - Veronica J.
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- Chris S.
Great experience! - Chris S.
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- Craig K.
Ashley was Great, She helped immediately with no issues!!! THANKS - Craig K.
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- Donnie S.
I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance. With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with. I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me. Thanks for everything! Truly Yours, Mr Donie Sanders - Donnie S.
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- dashedah p.
Ms. Kelli worked her magic!!! Not only did she provide EXCELLENT customer service, I was able to get an insurance policy that I could afford and covered my needs. She’s a GEM to this company, give my girl a raise😜 - dashedah p.
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- Corey W.
Kelli did me right and she was fast….was back riding in 20 minutes! - Corey W.
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- Brandon W.
Gloria Nelson was great and helped with getting great coverage at a great rate. Thank you! - Brandon W.
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- Erica H.
Best over the phone service I’ve had! Ms. Kellistina thanks for your support and help during my car buying process! - Erica H.
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- Cecil D.
No criminals here. All my questions were answered and even the ones i didn't think of. Professional and clear. - Cecil D.
MetroPro December 10, 2020
