Renters Insurance

Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.

Ashley and the other reps very through and patient and helpful. Thank you for being my life savior when it came to Auto Insurance . Recommend very highly for curtisty and professionalism . - Linda W.

Truly a great experience and customer service…very transparent about information and details about future purchases…Mr.Michael was definitely a go to guy and I’m thankful and grateful for being a customer under his care - Gregory G.

Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.

The two people I spoke with was awesome. They didn't give no hassle and made sure everything was done before they ended the call! I would give them 10 starts if I could. Good jobs lady's! -Kellistina -and Ashley - - Keshia L.

My family and I have been with Metro auto for some years now and I love this agency and agents especially Gloria Nelson. Her professionalism, great customer, and willingness to go far and beyond to make sure you have everything you need is very appreciative. Thank you!
L. Murphy - Bama

Very positive and professional great vibe - Nathan B.

I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.

I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.

Ms Gloria was so sharp and knowledgeable she’s been doing this for nearly 20 years and truly cares about you and your insurance needs - Flora G.

The customer service was excellent thank u gloria - Johnney J.

Thank you so much Ms.Gloria Nelson you did a great job on helping me get insurance keep up the good work and may God bless you. - Darrylee C.

When we spoke With Ashley about Insurance today she knew just what she was doing and gave us just what we wanted! She is awesome 🤩 - Herbie B.

My experience was exceptional. Ashley called me 2 days before my policy was to renew, and told me that she found a cheaper rate and of course I accepted. She reached out again 1 day before renewal and got me insured with my new carrier. Awesome!! - Tonia P.

Gloria was very amazing she provided excellent customer service and made my auto policy purchase quick and easy (: - Shaniah B.

Kelly was very friendly quick and a great help to me on getting insurance. I would recommend her service for all people that come - Brandie H.

Very pleased with the service I Received today. Ashley Rueter Is The Best. She helped me find a solution to an issue I have been dealing with for years. Glad I’m with a company that has agents who care about customers. HIGHLY PLEASED ! - Patrice N.

I'm so grateful!!!!! I needed insurance like YESTERDAY and was having a terrible trouble securing insurance through various self serve websites and customer service. I happened to drive past and stopped by Metro Auto, called the recommended location store number. Kelli picked up and in less than 30 mins I was covered!!!! She was polite, professional, & personable. She made the process pain free!!! I would still be waiting for an underwriting department self serve websites if it weren't for her! 🙌🏾🙌🏾 - SewGRATE

I truly appreciate the time Kelli put in to help me find new insurance if I could give her 100 stars I really would. Words can’t express how much I appreciate her. Thank God for caring people like her. - Rochelle R.

Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.

Chillllllllldd, Gloria work miracles at Metro Auto Insurance Agency. She has amazing customer services and very patient. I love her energy and her problem solving abilities. Ask for Gloria, the next time you need a policy, she will definitely get you right . - Teliana R.

Kellistina is the best - James C.

Very pleased with the service Gloria is the best. Works fast, great communication and has great quotes. You won't be disappointed. - Kayla W.

I want to thank Ashley for help me get the best insurance rate she had the best customer service and they are the best so if u looking for good insurance call metro auto insurance 😎 - Derrick L.

Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah B.

Kelli was amazing and providing excellent service. She was patient and took her time with my policy. Customer service was exceptional and I can appreciate great customer service these days and time. - DeLorean D.

Gloria Nelson is an insurance angel! She helped us get a great rate extremely fast. I am beyond impressed with the customer service I received today. Thank you Gloria! - Haiston F.

Ashley was awesome and helped me find the best deal for my situation!!! Thank you!! - Nicole D.

  Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.

Kelly was such a help with getting me quote. I highly appreciate her services !! - Angel G.

Ms Gloria is a wonderful agent, she’s friendly and gives good customer services - Shawn J.

Ashley Ruetor was awesome! She got me the cheapest quote and had me rolling within minutes. If you need insurance she's the woman you need to speak with. Thank you so much Ashley you have a beautiful and blessed day - Christina P.

Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat

Kellistina was awesome through the whole process. She went above and beyond to make sure everything got taken care of promptly. Great experience as this was my daughter’s first time having insurance in her name. 5 star service for sure 🙂 - Peppa J.

Miss. Gloria helped me find a cheaper rate and insured within 15 minutes . No complaints. Fantastic representative. - FishingintheSoutheast #.

Ashley was so helpful and nice ! I love that you can send texts and she was so quick with responding very great customer service if i could give more than 5 stars i would !! - Shalaina C.

It’s great. Friendly people. They will work they best to make everything happen quickly and they easy to work wit. And ms Kelly making sure of that so I appreciate everything she’s done and doin including the company - Cedric M.

Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah C.

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna

I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.

Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.

Ashely Rueter was a great help with finding me auto coverage. She explained everything very well and the process was very easy. - Melody J.

Kellistina was so helpful with finding insurance for me that I can afford. It’s been a hassle finding insurance. I would recommend her and this company to others. - Sierra F.

Kelli is the best!! Her n Leon were really really helpful! - Shiane M.

She was quick and very helpful and took her time trying to find the right affordable insurance for me and my family auto and life insurance 5star - Koneisha W.

Gloria was absolutely wonderful she found me a quote that best fits for me - Tanya

I called the agency looking to get a insurance quote, I ended up speaking to Gloria. She was very professional and helpful. I was totally satisfied, thank you so much! - Octavia B.

No criminals here. All my questions were answered and even the ones i didn't think of. Professional and clear. - Cecil D.

Gloria Nelson was awesome in assisting me today! She got me the lowest rate possible and everything went smoothly and quickly. - Malinda J.

Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.