She was quick and very helpful and took her time trying to find the right affordable insurance for me and my family auto and life insurance 5star - Koneisha W.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- 1bad s.
It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- Jessica B.
Excellent service! Saved me a ton of money. - Jessica B.
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- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Karen F.
So glad I found this place! Rates are Waaay more reasonable, quick setup and the customer service is incredible. Kelly was amazing and patient when I needed help , I mean just an overall great experience!! Thank u 💓 - Karen F.
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- Polo J.
Was very good kellistina helped me out a lot good and very nice - Polo J.
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- Sharon B.
I had such a wonderful experience with Ms. Gloria Nelson! She went above and beyond to provide excellent customer service, taking the time to answer all my questions and making sure I fully understood my options. Thanks to her help, I was able to get lower rates and awesome coverage on my car insurance, which I truly appreciate. Her professionalism, patience, and genuine care made the process smooth and stress-free. I highly recommend Ms. Nelson to anyone looking for outstanding service and real results! - Sharon B.
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- Rene'
Metro Auto Insurance can help you with your insurance needs thanks to the dedication of their Star employee GLORIA NELSON!!! If you are a "high risk" customer and have difficulty finding someone to insure you this is the place to go! No one would insure me and I had a Salvage title and Gloria made it happen! I can't thank her and the agency enough for the excellent customer service and fantastic and helpful attitude. I have found my new insurance home! - Rene'
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- Hartley R.
Thank you very much Kelley you are awesome!!! - Hartley R.
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- Tracey O.
Special thanks to kellistina and Gloria for providing great service! I definitely will be recommending this company to my friends and family. - Tracey O.
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- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Linda W.
Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Alesia V.
Gloria Nelson was very helpful and got things done right away. She also have a very bright personality! Loved her! - Alesia V.
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- Poetic J.
Kelly was very professional and helpful and helped me get the best rate possible. - Poetic J.
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- Olivia R.
I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.
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- Derrick L.
I want to thank Ashley for help me get the best insurance rate she had the best customer service and they are the best so if u looking for good insurance call metro auto insurance 😎 - Derrick L.
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- Cory A.
Kellistina was my agent and she has been very cooperative and extremely helpful. I thank her so much for her all her assistance. - Cory A.
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- Harris K.
She did good at find me the right covage for my car an fast good business - Harris K.
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- Chantell S.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
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- Sheena G.
Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- BILL T.
Ms Gloria has been a pleasure to work with. I am very happy with the insurance policy that she was able to get for my small business. I will definitely recommend her to anyone looking for a policy. - BILL T.
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- Anya W.
Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- James C.
Kellistina is the best - James C.
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- S G.
Kelli is a great agent. She has been helping me find the best insurance rates. Kelli is very patient, kind, and easy to work with. She will find the answers if she doesn’t know it. I’m currently in the process of getting life insurance through her company. I recommend anyone who is looking for any type of insurance to contact Metro Auto insurance and ask for Kelli you will not regret. - S G.
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- Kevin R.
Everything was handled we ll and professional. And Ms. Ashley Rueter and she did a great job with me. She explained all auto and rental insurance to me. I was well pleased with everything. - Kevin R.
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- Jesse G.
Kelli did an awesome job with assisting me with getting insurance thank you Kelli y'all check her out if you need any insurance whether it's auto home life business insurance she got you Metro Auto # 1 - Jesse G.
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- Karla D.
Ms Gloria Nelson was great! Excellent customer service and was able to get my auto insurance with no hassle quick and easy. Thank you so much again Ms Gloria keep up the great work! - Karla D.
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- Tray
Gloria gave me hope. I was paying over 400 a month and to be able to pay under 200.00 a month was truly her doing. Very nice and understanding. Thanks Gloria! - Tray
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- Shenika M.
Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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- Milli G.
Kellistina was stellar as was the whole office. A pleasure to do business with such a knowledgeable staff. - Milli G.
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- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
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- Jasper K.
Very pleasant and helpful worked hard to get it done THANKS - Jasper K.
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- Deondra S.
Ashley Rueter was great! She got me an affordable rate she set up everything very quickly as well. Definitely ask for her if you call! - Deondra S.
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- Kierra h.
I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
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- Myleka S.
Ashley was a pleasure and very understanding. She helped me get a WAYYYY BETTER quote than anybody else! - Myleka S.
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- buckin b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - buckin b.
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- Oliver H.
Leon and kelli were great. Best experience ive ever had with insurance company and it was quick! 10/10 would recommend - Oliver H.
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- Doris B.
Ashley was knowledgeable and got me the best coverage possible. She answered any questions and was easy to reach. Her customer service was great! I will tell everyone I know about this agency and of course the rates were amazing that she got on the quotes I needed. Thanks for your help Ashley! - Doris B.
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- Crystal F.
My experience today with representative Ms Kelli was great! She was pleasant, knowledgeable, and fast. I would definitely let everyone I know about their awesome service. Thank you! - Crystal F.
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- Lindsay D.
Gloria was very professional and informative. Setting up services was quick and easy. - Lindsay D.
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- Fatima C.
My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
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- T S.
Kelli was AWESOME! - T S.
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- Bernice R.
Hello, MS. Kellisina was excellent and cheerful. She's a keeper. - Bernice R.
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- Lorenzo W.
New to the area buying a new car an I was referred to Ashley and she took very good care of me with no hesitation! Thanks again to having me be able to have insurance so I can be on the road cheap and affordable, especially in hard times ! Give them a try ! - Lorenzo W.
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- Malinda J.
Gloria Nelson was awesome in assisting me today! She got me the lowest rate possible and everything went smoothly and quickly. - Malinda J.
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- vernon s.
Ashley was very helpful very nice young lady great customer service. I would refer anyone to her. - vernon s.
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- Melody J.
Ashely Rueter was a great help with finding me auto coverage. She explained everything very well and the process was very easy. - Melody J.
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- Patrice N.
Very pleased with the service I Received today. Ashley Rueter Is The Best. She helped me find a solution to an issue I have been dealing with for years. Glad I’m with a company that has agents who care about customers. HIGHLY PLEASED ! - Patrice N.
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- Faybo G.
Very pleased with the service Kelli provided for me she was very knowledgeable when it came to giving the best quote for me . I'm definitely a satisfied customer ! - Faybo G.
MetroPro September 12, 2026
Excellent service! Saved me a ton of money. - Jessica B.
