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I was very pleased and happy with the customer service Kelli provided she has a good vibe and down to earth but she will take care business. If I can give her 100 🤩 I would - Saliim S.
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- Danita T.
I would like to think Miss Gloria Nelson for the hard work that she have done for me. She was very polite on point and very kind. She gave me the best advice to do as a customer and I appreciate that. Thank you, Miss Gloria Nelson for your help, may God continually bless you And your family have a great day - Danita T.
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- Teresa T.
Leon was very polite and patient! Answered all our questions and explained the policy thoroughly! Also said if we have any questions feel free to call him! Now that what we call 100 on a job well done!! Thank you very much Leon! - Teresa T.
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- 1bad s.
It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- Shaniah B.
Gloria was very amazing she provided excellent customer service and made my auto policy purchase quick and easy (: - Shaniah B.
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- Larry A.
Kellistina was great! She made the registration/ application process fast and simple! Thank you Kelli! - Larry A.
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- Polo J.
Was very good kellistina helped me out a lot good and very nice - Polo J.
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- Micah W.
Kelly service was magnificent she was very patient with finding the right price that was affordable for me. Thanks so much Kelly will be back for more service. - Micah W.
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- Oliver H.
Leon and kelli were great. Best experience ive ever had with insurance company and it was quick! 10/10 would recommend - Oliver H.
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- Kristina J.
Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
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- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Earl J.
Kelli did an awesome job. If you need anything insured auto,life,home,business or health check her out - Earl J.
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- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Wayne R.
Kelli did a great job. I would recommend anyone who looking for insurance - Wayne R.
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- Kimely F.
Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Shanice B.
THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Denique B.
Very satisfied thanks Kelli & Ashley 😊 - Denique B.
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- Neesha
Ashley was great ! She was patient and very knowledgeable!! She got me a great fast ! Definitely will recommend her and will be coming back for my husband! Thank you so so much Ms.Ashley ! - Neesha
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- Shawn J.
Ms Gloria is a wonderful agent, she’s friendly and gives good customer services - Shawn J.
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- Beautiful N.
I’ve been dealing with Metro Auto insurance for years now. Mrs. Gloria and her daughters the whole crew are the best. They will shop around until they find you the best Qoute , always pleasant when speaking with you . This team never switch up. I love it. 🥰 Highly recommend - Beautiful N.
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- Miracle S.
Kellistina- was great! She was wonderful and made the whole application process fast and easy. - Miracle S.
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- Camille M.
Kellistina was impeccable and knowledgeable! - Camille M.
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- Patrick S.
Kellistina @ Metro Auto Insurance
Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.
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- T S.
Kelli was AWESOME! - T S.
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- Shannon S.
I was very impressed with Ashley’s professionalism. She got me the best quote possible and made the process so simple. - Shannon S.
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- Vickie G.
My experience with Miss Kelly was very lovely very nice. I love how she took care of business. Thank you. - Vickie G.
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- Carolyn C.
Kelli helped soooo much. I didnt know what to do. But God came through and brought me to her. I thank you so much. She is the best. - Carolyn C.
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- Taisha R.
As a first time buyer like me, Ms Ashley will lay it out to you straight. They do the work to find what you're looking for in a timely manner of. Affordable insurance, a friendly response and listening ear that makes you feel like you're not being persuaded into a big mistake like I've experienced in the past. I'll refer her to everybody - Taisha R.
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- Diamondog S.
Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
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- Melody J.
Ashely Rueter was a great help with finding me auto coverage. She explained everything very well and the process was very easy. - Melody J.
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- Robert R.
The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much you’re contributing to someone’s day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.
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- Octavia B.
I called the agency looking to get a insurance quote, I ended up speaking to Gloria. She was very professional and helpful. I was totally satisfied, thank you so much! - Octavia B.
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- Valeria B.
Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.
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- Tracey O.
Special thanks to kellistina and Gloria for providing great service! I definitely will be recommending this company to my friends and family. - Tracey O.
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- Haiston F.
Gloria Nelson is an insurance angel! She helped us get a great rate extremely fast. I am beyond impressed with the customer service I received today. Thank you Gloria! - Haiston F.
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- Tanya C.
Mrs. Gloria Nelson Is very amazing very kind woman I really Appreciate her on her excellent customer service skills I am very prompt you can tell that she love what she does - Tanya C.
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- Khalidah B.
Ashley R. Was amazing, she gave me advice considering me being a new driver and it made it very easy to understand and decide - Khalidah B.
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- Nicole D.
Ashley was awesome and helped me find the best deal for my situation!!! Thank you!! - Nicole D.
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- Malinda J.
Gloria Nelson was awesome in assisting me today! She got me the lowest rate possible and everything went smoothly and quickly. - Malinda J.
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- Lil T.
Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
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- Hilda D.
Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.
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- Michael B.
Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
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- Gabrielle G.
Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- A. C.
I called in today and was lucky enough to speak with Gloria. She was nice, kind, and patient with me. She let me speak freely as I was having a difficult time finding affordable insurance with other providers. Gloria assisted me perfectly with each step on today. I am a newly satisfied customer. Thanks again Gloria. - A. C.
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- W.R. M.
Excellent service! Ms. Gloria had me insured in 12 minutes over the phone,hassle free. highly recommend - W.R. M.
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- Bouna N.
Kelli You are a good person, you welcomed me well, you are really kind. Good luck with your work. - Bouna N.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Andre
Gloria is the best thank God she help me & waited patiently with me she went above & beyond‼️ she deserves 10 stars ⭐️‼️ - Andre
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- Heather V.
Excellent customer service and was very pleased with my quote. Gloria Nelson was fantastic to work with. Thank you - Heather V.
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- Kayla W.
Very pleased with the service Gloria is the best. Works fast, great communication and has great quotes. You won't be disappointed. - Kayla W.
